Admin Clerical
4 weeks ago
Job Title: Admin/Clerical
Location: Charlotte, NC 28269
Pay: $20.00 per hour
Duration: 12 Months Contract
Job Description:
• Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders. Customer Service may be by telephone, fax, email or regular mail.
• Provides basic product/service/application information.
• Provides basic information on pricing and product availability.
• Must process orders, requests, returns and adjustments.
• Enforces policies within guidelines.
• Develops or prepares reports as required.
• Must efficiently utilize the computer support system.
• Utilizes internal contact resources for specific situations.
• Exercises judgment and diplomacy as required.
• Maintains current information in an easy-to-use format.
• Must be an effective communicator.
• Must have some basic knowledge of computers.
• Coordinates and expedites services issues to higher levels or other departments as needed.
Additional Requirement:
• Basic knowledge of navigating and sorting excel spreadsheets. expediting experience a PLUS
• Computer skills (basic excel skills)
• Basic Analytical skills
• Expediting
• Experience with AP/AR
• Can handle a large workload
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