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Level 1 IT Support

2 months ago

Oxnard, United States OSTechnical Full time $20 - $23
Job DescriptionJob Description

Our client in the Oxnard/Ventura area is seeking two tech-savvy individuals for a 90-day (4+ months) temporary assignment. This role involves supporting a company-wide software roll-out by installing about 3,000 pieces of equipment across various departments.

 

  • Shifts could range from 8 AM to midnight, with most work occurring between 3 PM and midnight, including possible weekend shifts.
  • Position - Temporary IT Help Desk Specialist (90-Day Assignment)

 

Why You’ll Love This Role

 

  • You will work with cutting-edge technology and provide critical support during a major project.
  • As the first point of contact, you'll handle desktop, laptop, and network issues, delivering top-notch customer service via phone and remote tools. Depending on your skills, you may focus on either equipment installation or phone support.
  • This temporary position offers a chance to make a significant impact on a high-stakes project.

 

Requirements

 

  • IT experience, with the ability to assist users with PCs in person, over the phone, or remotely.
  • Expertise in troubleshooting Windows Operating Systems and Microsoft Office.
  • Basic networking knowledge, including familiarity with Active Directory, TCP/IP, DHCP, and DNS.
  • Proficiency in Microsoft Excel, including managing spreadsheets, performing calculations, creating charts, and using pivot tables.

 

Experience

 

  • Skilled in supporting and troubleshooting Windows-based PCs and peripherals.
  • Experienced in resolving networked printer issues.
  • Proficient with both Android and Apple mobile devices.
  • Certifications (a plus)
  • CompTIA A+
  • CompTIA Network+
  • MCP