Claims Administrative Assistant
3 weeks ago
At OMS National Insurance Co. our mission is simple. We are dedicated to serving and protecting oral and maxillofacial surgeons and dental professionals nationwide. If you wish to be part of a growing, well-respected industry leader, OMSNIC could be the right place for you.
We offer a robust array of benefits to support our employees- generous PTO, long-term incentive plan, affordable and comprehensive benefits plans, a hybrid work schedule, tuition assistance and opportunities to advance your career. What makes us special is our collaborative culture and the impact we make as a team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
General duties:
- Incoming mail:
- Complete ImageRight indexing and ensure labels are correct
- Distribute new mail to claim supervisors
- Maintain separate files for x-rays and other items that cannot be scanned
- Maintain month-end numbers and reports to the Claims Manager
- Maintain off-site storage records; comply with the department record retention policy by destroying records as required
Correspondence:
- Medical records request: create and mail letters; track requests and responses
- Coordinate and facilitate defense counsel mass mailings
- Assists department members with mailing and correspondence upon request
Claim expenses:
- Complete expense payment requests
- Distribute requests to claim supervisors for approval
- Batch and submit approved requests to Accounts Payable for processing
Claim Committee meetings:
- Prepare materials for review
- Maintain trial calendar and closed claims report
- Secure and set up meeting space; arrange catering
- Contribute to departmental initiatives and projects
QUALIFICATIONS:
- High School Diploma or GED required
- Two to three years of a general administrative experience with proficiency in managing mail to include electronic filing of mail
- Microsoft Office proficiency with emphasis on Word (including mail merge), Excel and PowerPoint
COMPETENCIES:
- Excellent verbal and written communication skills (includes writing business letters)
- Ability to multitask and prioritize assignment by importance or urgency, respond quickly to requests and work effectively under pressure
- Active listening skills and ability to follow through on directions independently
- Strong interpersonal skills and ability to maintain professional and courteous working relationship with all, including co-workers, managers and executives
- Ability to maintain positive attitude towards assignments and efficiently adapt priorities to meet company needs
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