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UX Consultant

2 months ago

Washington, United States OmniSolve Inc. Full time $110,000 - $130,000
Job DescriptionJob Description

UX SME

Job ID: CY24-0013

Date posted: 08/29/2024

Job Family: Management Consulting

Travel Required: None

Clearance Required:

NACI (Minimum Background Investigation) Tier 2

  • Must be a US Citizen

  • Or a Green Card Holder who has been in the USA for at least three contiguous years. i.e, has not left the USA since 08/01/2021

Requirements/Education

  • At least seven (7) years of project management experience with IT systems and a Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical field

What You Will Do:

You will work in an application modernization group, defining and evaluating legacy applications’ accessibility criteria, providing input on the level of accessibility for new applications, gathering business requirements, and serving as the in-house accessibility SME.

Job Responsibilities:

  • Facilitate and lead requirements-gathering sessions with business stakeholders at a high-level to utilize for cost-estimating purposes.

  • Collaborate with analysts, architects, and users to identify and improve new user interfaces and experiences for successful implementation and component requirements, including new components, application deficiencies, accessibility, and other requirements.

  • Create user stories, journey maps, and acceptance criteria for modernization projects as needed.

  • Participate in kick-off meetings as required to review the requirements at a high level or review the proposed scope of work to ensure all requirements are covered. However, shortly after a project kicks off, involvement will be on an as-needed basis but should be minimal.

  • Create and maintain documentation for applications, products, and services, such as user guides, technical specifications, training materials, and reports.

  • Generate and present regular reports on the status, performance, and issues of business and IT solutions.

  • Work with other members of the solutions review team to collect and calculate high-level cost estimates for possible solutions. This will entail working with different vendors to collect costs then presenting it in a consistent manner across all solutions as well as utilizing previous cost estimates to estimate certain elements of a solution. Assist in creating the final presentation of solutions and possibly presenting

  • Assist with identification and remediation of accessibility issues on public websites, recommending solutions to ensure optimal user experiences for all users; specifically, as it relates to Section 508 and IDEA act compliance.

What You Will Need :

The candidate must have experience in the following:

  • Being comfortable and efficient in leading virtual working sessions remotely with business line personnel (mostly non-technical) and sometimes more technical like IT PMs to formulate requirements.

  • Being able to read through a business needs document and formulate questions to fill in gaps to document requirements as well as ask questions and provide tangible examples to help business/mission users express what they need.

  • Being comfortable working on multiple projects at once, appropriately prioritizing work, and escalating issues as needed.

  • Experience facilitating meetings

  • Experience with UI/UX and preparing requirements that drive exceptional user experience

  • Experience documenting and developing cost estimates

  • Excellent technical writing skills

  • Excellent presentations and communication (written and verbal)

  • Experience with Microsoft Office products, including PowerPoint Visio, and proficiency and strength in verbal, written, presentation, and communication skills

What Would Be Nice To Have :

The following qualifications are preferred but not required,

  • Previous experience with the Federal Government

  • Certification in User Experience / User Design

What We Offer:

OmniSolve offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx & Dental Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Maternity, Paternity, Bereavement Leave & Family and Medical Leave

  • Military Leave

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Mentor - Protege Program

  • Corporate Sponsored Events & Community Outreach

About OmniSolve Inc.

Founded in 2001, OmniSolve is a leading IT and business process services firm committed to helping clients grow and succeed. We have the broad resources, expertise, stability and dedicated professionals needed to achieve results for our clients. This is a great opportunity to join a winning team. OmniSolve offers a competitive compensation package with opportunities for growth and professional development.

OmniSolve is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Come grow with us. Learn more at www.omnisolve.com.

Company DescriptionFounded in 2001, OmniSolve is a leading IT and business process services firm committed to helping clients grow and succeed. We have the broad resources, expertise, stability and dedicated professionals needed to achieve results for our clients. This is a great opportunity to join a winning team. OmniSolve offers a competitive compensation and benefits package with opportunities for growth and professional development.

Come grow with us. Learn more at www.omnisolve.com.Company DescriptionFounded in 2001, OmniSolve is a leading IT and business process services firm committed to helping clients grow and succeed. We have the broad resources, expertise, stability and dedicated professionals needed to achieve results for our clients. This is a great opportunity to join a winning team. OmniSolve offers a competitive compensation and benefits package with opportunities for growth and professional development.\r
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Come grow with us. Learn more at www.omnisolve.com.