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User Experience Intern

1 month ago


Washington DC USA, United States Federal Reserve Bank Full time
Job Title: Summer 2025 Graduate Intern - UX Intern

Job Summary:

The Federal Reserve Board is seeking a highly motivated and detail-oriented graduate student to join our User Experience & Digital Innovation (UXDI) section as a UX Intern. As a UX Intern, you will have the opportunity to work on a variety of projects, including designing and developing websites, applications, and processes that support the research, analysis, and policy work performed by the division.

About the Team:

The UXDI section is responsible for engaging in the design and development of websites, applications, and processes in the areas of information management, technology development, process improvement, information security, and contingency planning. We provide guidance to sections throughout the division and act as the division representative to the research community, Board, and System in areas concerning technology, information management, information security, and contingency.

About the Role/Project:

We are working to stand up a more active and available user and customer experience office that can provide UX/CX consulting support on-demand, along with self-service tools to allow MA sections to incorporate these processes into their own work. As a UX Intern, you will help create and maintain templates and artifacts for this process as well as provide hands-on support to UX research and design when needed.

Qualifications & Special Skills:

We are looking for a graduate student with a focus in UX Design, User Research, Usability, Interaction Design, Wireframing and Prototyping, low and high fidelity. You must be comfortable working with colleagues representing many different disciplines and experience level. Strong analytical, organizational, leadership, and communication skills are required, along with an ability to work both independently and as part of a team.

What We Offer:

This internship will be performed in a hybrid schedule, with some on-site time required at our offices in Washington, D.C. We offer a competitive salary and a wide range of training programs and events for professional development purposes. Interns receive a syllabus or research project plan outlining their projects and goals for the internship. Interns are assigned a supervisor or mentor to guide them through their internship, and regular check-in meetings with their manager to manage performance expectations and assist with learning goals.

How to Apply:

To be considered for this internship, please submit your application through our website. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.