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HVAC Service Manager

4 months ago

Fresno, United States LaNotte Refrigeration, Inc. Full time
Job DescriptionJob Description

We have an immediate opening for an experienced HVAC Service Manager to lead HVAC employees to maintain and repair our Commercial client’s HVAC & Refrigeration systems. As Service Manager, you must routinely collaborate closely with technicians, ensure customer loyalty and have clear concise communications directly with customers, vendors, and suppliers to provide accurate information on job or project status and needs. The Service Manager must serve as a representative of the company.

HVAC Service Manager Duties & Responsibilities:

• Manage maintenance and service team to ensure quality onsite

• Create Service and Maintenance schedules along with Service Dispatcher

• Order and track materials required for quoted jobs and scheduled Maintenance

• Review, edit and price service reports

• Review and approve weekly time cards

• Prepare quotations for recommended work

• Prepare new or renewal Maintenance Agreements

• Communicate and provide updates to customers

• Review technicians’ work to ensure quality meets established standards

• Organize training and ongoing support for install teams

• Provide technical support for HVAC technicians

• Ensure technician licenses and certificates are renewed and kept up to date

• Comply with service standards, work instructions, and customers’ requirements

• Other tasks and responsibilities as required to maintain efficient department operations

HVAC Service Manager Requirements:

• Knowledge of the Commercial HVAC & Refrigeration market

• 10 + years minimum of training in HVAC and willingness for more training in the area of HVAC & Refrigeration.

• In field technician experience a definite asset

• Understanding of advanced principles of air conditioning, refrigeration, and heating

• Reliable and self-motivated

• Excellent written, verbal, and interpersonal skills

• Ability to field after hour calls if required