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HVAC Regional Service Manager

2 months ago

Fresno, California, United States Nex-Tech Full time

Job Summary:

The Regional Service Manager will be responsible for overseeing the operations of our HVAC service team in a designated region. This role requires strong leadership and communication skills to manage technicians and administrative staff, ensuring excellent customer satisfaction and quality of service.

Key Responsibilities:

  • Recruit, develop, and manage a high-performing team of administrators and technicians.
  • Deliver exceptional customer service and ensure timely resolution of customer issues.
  • Develop and implement strategies to improve operational efficiency and productivity.
  • Manage labor and material costs to achieve business objectives.
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
  • Conduct regular performance reviews and provide coaching to team members.
  • Stay up-to-date with industry trends and best practices to ensure Nex-Tech remains a leader in the HVAC industry.

Requirements:

  • 5+ years of experience in field technical HVAC or equivalent business experience.
  • Proven track record of success in leadership and management roles.
  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with customers and team members.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.