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Member Service Representative
4 weeks ago
We are seeking a Member Service Representative to join our team You will be responsible for helping members by providing product and service information and resolving technical issues.
Responsibilities:
- Open and close member accounts
- Perform deposits and withdrawals
- Provide information about the products and services
- Handle member inquiries and concerns
- Document and update member records based on interactions
- Receptionist type duties such as answering the phone, filing and scanning.
Qualifications:
- Previous experience in an office setting, financial services, banking/teller or other related fields a plus
- Ability to build rapport with members
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Skilled in Microsoft Word and Excel
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Financial Services Representative
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Customer Service Representative
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