Customer Service Assistant

3 weeks ago

Woodland, United States PrideStaff East Sacramento Full time
Job DescriptionJob Description

Customer Service Assistant
Summary:  
PrideStaff Financial is assisting a national  manufacturer of metal roofing and building systems with twenty-one locations across America. The Woodland, CA branch has an opening on their Customer Service team for a Customer Service Assistant and we are searching for a data entry/administrative professional that enjoys being a part of a small but dynamic team.

Let us tell you about the responsibilities and expectations of this role to ensure we are the right fit for each other. 

You will be responsible for (but not limited to):

  • Accurately key in customer orders quickly and efficiently into proprietary software program
  • Research and verifying inventory levels for sales orders
  • Update and maintain customer information in the database, making any necessary changes to records as needed
  • Maintain and follow up on emails as needed
  • Assist with special projects that require large amounts of data entry
  • Provide clerical support to the Customer Service Manager as needed
  • Work collaboratively within the customer service department and throughout the branch


The most qualified candidates will have:

  • One year experience in a data entry or administrative support role in a customer-centric office setting
  • Phenomenal data entry accuracy and diligence
  • Comfort performing routine tasks
  • Professional communication skills
  • Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, Teams) and other applications
  • Experience working in the construction or manufacturing industry, ideally with residential roofing and/or siding preferred
  • High school diploma or GED


What we can offer you:

  • Challenging work environment with a stable privately owned company
  • Career growth opportunities
  • Competitive base pay with quarterly incentive potential
  • Comprehensive benefits package including:
    • Medical, Dental, and Vision coverage (eligible after 30 days)
    • Paid time off (eligible immediately)
    • 401K (eligible immediately) with company match (eligible after 1 year of service)
    • Paid holidays (eligible immediately)
    • Wellness Program
  • And more
Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance

PrideStaff hiring criteria-

Must be at least 18 years old
Able to provide proof of eligibility to work in the United States
Willing to submit to a pre-employment drug screen and background check
Must have consistent and reliable means of transportation
Must be able to provide at least 2 professional references from recent supervisors, managers, or person/s who have overseen you in the workplace.Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance \r
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PrideStaff hiring criteria-\r
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Must be at least 18 years old\r
Able to provide proof of eligibility to work in the United States\r
Willing to submit to a pre-employment drug screen and background check\r
Must have consistent and reliable means of transportation\r
Must be able to provide at least 2 professional references from recent supervisors, managers, or person/s who have overseen you in the workplace.

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