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Customer Service Representative
3 weeks ago
ATR International is seeking a Customer Service Representative.
Reporting to the Business Development Manager, the Customer Service Representative will maintain customer relationships by providing product knowledge and pricing to clients; provide timely order updates to client: maintain precise data within product sales management system; maintain sales data for national and international sales orders.
Responsibilities:
- Effectively respond to customer complaints and provide solutions
- Process orders and transactions within the sales and shipping management system
- Accurately record customer information such as type of equipment used at customer sites
- Maintain customer information files for national and international sale orders
- Cold call potential customers to secure new sales
MINIMUM EDUCATION, TRAINING & EXPERIENCE NEEDED TO PERFORM THIS JOB
- 3-5 years or more as a Customer Service Representative with a manufacturing company
- Excellent verbal and written communication
- Proficient computer skills, especially Microsoft office suite, JD Edwards or comparable ERP System
- Ability to quickly learn about company's product and services and able to explain to customers
Location: Woodland, CA
Duration: Contract, 6+ months
Hourly Rate: $25 - $30
Benefits include:
-MEC/ACP Medical
-Voluntary Dental, Vision, Life, Supplemental Income
-401k (must meet requirements)
-sick leave as required by state/county
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