Membership Advisor
1 week ago
StretchLab is the industry leader in offering one-on-one assisted stretching and we are seeking a motivated Membership Advisor for one or more of our Arlington locations. The ideal candidate will be a high energy, passion-filled and sales-motivated individual that is fitness-minded and has a love for community and our brand
POSITION:
The purpose of the Membership Advisor is to assist the General Manager with achieving new membership sales objectives. The Membership Advisor also assists with current member relationship management and community outreach activities. Fitness knowledge or background is preferred but not required.
REQUIREMENTS:
- Sales, communication and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships and retail items
- Ability to learn and use the ClubReady software system
- Ability to stand or sit for up to 6 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in-person, phone, email and text
- Be able to multi-task
- Assist the General Manager with the sales process of lead generation, follow-up and close
- Book and confirm Introductory Stretches for prospective members
- Manage the front desk to greet and check-in members and prospects
- Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
- Maintain acceptable level of personal sales production
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed Intro Stretches
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
- Ensure studio is clean and tidy
- Other duties as assigned
- Competitive compensation based on experience
- Commission paid on membership and retail sales
- Franchise-developed training and education
- Free stretch sessions and discounted memberships
- Possible opportunity for a bonus based on performance
- Possible opportunities for growth within the studio, including additional sales and management opportunities
Pay: From $16.00 - $18.00 per hour based on experience
Expected hours: 15 – 30 hours per week
Benefits:
- Voluntary insurance benefits program (e.g., Dental, Vision, Cancer, etc.)
- Employee assistance program
- Employee discounts
- Flexible schedule
Ability to commute/relocate: Arlington, VA: Reliably commute (Required)
Experience: Membership sales: 1 year (Preferred)
Work Location: In-person
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