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President, Franchise Countries

5 months ago

Charlotte, United States BNI Global LLC Full time
Job DescriptionJob Description

About BNI®:

Established in 1985, BNI is the world’s largest business referral network. With over 320,000 small-to medium-size business Members in over 11,000 Chapters across 78+ Countries, we are a global company with local footprints. Our proven approach provides Members with a structured, positive, and professional referral program that enables them to sharpen their business skills, develop meaningful, long-term relationships, and experience business growth.

Visit to learn how BNI has impacted the lives of our Members and how it can help you achieve your business goals.

About the Role:

As President of BNI Franchise Countries, reporting to the Global Markets President, you will be responsible for leading and directing all aspects of the Master franchise network within our organization. You will play a pivotal role in driving franchise growth, ensuring operational excellence, and maintaining brand standards across all Master franchise locations. Your strategic vision, leadership skills, and operational expertise will be essential in fostering strong relationships with franchisees, driving profitability, and advancing the overall success of our franchise system.

Who We’re Looking For:

  • Develop and implement strategic plans to achieve franchise network growth and revenue targets.
  • Provide visionary leadership to align franchise operations with the overall company objectives.
  • Continuously evaluate market trends, competitor activities, and consumer preferences to identify opportunities for expansion and improvement.
  • Establish and maintain strong relationships with franchisees, serving as their primary point of contact and advocate within the organization.
  • Provide guidance, training, and support to franchisees to ensure compliance with brand standards, operational protocols, and best practices.
  • Develop and implement programs to enhance franchisee satisfaction, engagement, and performance.
  • Oversee the development and implementation of standardized operational procedures and policies across all franchise locations.
  • Monitor key performance indicators (KPIs) and financial metrics to assess the health and performance of the franchise network.
  • Identify areas for operational improvement and efficiency enhancement, driving initiatives to optimize processes and reduce costs.
  • Safeguard the integrity and consistency of the brand by enforcing brand standards and ensuring adherence to company values and guidelines.
  • Develop and execute marketing strategies and campaigns to promote brand awareness, drive customer traffic, and support franchisee success.
  • Collaborate with the communications department to create collateral,, and promotional campaigns tailored to franchisee needs.
  • Develop annual budgets and financial forecasts for the franchise operations division, ensuring alignment with company goals and objectives.
  • Monitor financial performance against budgetary targets, identifying variances and implementing corrective actions as necessary.
  • Drive revenue growth and profitability through strategic pricing, cost management, and revenue enhancement initiatives.
  • Ensure franchise compliance with all relevant laws, regulations, and contractual agreements. Stay abreast of changes in franchise regulations and legal requirements, advising senior management on potential impacts and mitigation strategies.
  • Work closely with the franchise development and legal departments to draft, review, and negotiate franchise agreements, amendments, and other legal documents.

Qualifications:

  • Bachelor’s degree in business administration, Management, or related field (Master's degree preferred).
  • Proven track record of success in franchise operations management, with at least 10 years of experience in a leadership role within the franchising industry.
  • Strong understanding of franchise business models, operations, and best practices.
  • Exceptional leadership and communication skills, with the ability to inspire and motivate teams and build strong relationships with franchisees.
  • Strategic thinker with a results-oriented mindset and a demonstrated ability to drive growth and profitability.
  • Solid financial acumen and analytical skills, with experience in budgeting, financial analysis, and performance management.
  • Knowledge of franchise laws, regulations, and compliance requirements.
  • Ability to travel extensively as needed to visit franchise locations and attend industry events.
  • Professional certifications in franchise management or related fields (e.g., Certified Franchise Executive) a plus.

We are a company that focuses on Building Relationships. With that, we are only hiring for in-person opportunities based in our existing offices.

This is a full-time, exempt paid position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BNI’s wonderful culture based on Givers Gain® is lived out every day by our team and over 320,000 Members globally.

Learn more at www.bni.com

An equal opportunity employer.