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Technical Support Specialist

4 months ago

North Kansas City, United States Meierotto Jewelers Full time
Job DescriptionJob Description

Technical Support Specialist

Meierotto Jewelers is seeking to fill our Store Technical Specialist role. The candidate for this position will excel at supporting our team in all aspects of technology. We are a high-volume store, so the ideal candidate must be able to work in a fast-paced environment, often multi-tasking. This is a full-time position, Tuesday through Saturday.

 

Job Responsibilities:

Maintain computers, printers, and other devices and peripherals

Ensure devices have current security patches

Troubleshoot basic computer and network issues

Maintain VOIP phone system

Replace and upgrade devices as needed

Maintain network and network security

Maintain intranet site with updated content

Enforce proper security best practices

Test functionality and feature of e-commerce website

Collect and maintain inventory of hardware and software licenses

Project management

Other duties as assigned

 

Required Skills:

Problem solving and troubleshooting

Experienced with Microsoft Windows 11 operating system

Experienced with Microsoft Office Suite (Word, Excel, Outlook)

Experienced with Microsoft Sharepoint

Experienced with configuring printers and other peripherals

 

The Ideal Candidate:

  • Must be friendly and professional

  • Must have excellent communication and interpersonal skills.

  • Must be highly organized and have ability to multi-task

 

KEY BENEFITS

  • Good pay potential

  • Health insurance plan

  • Life insurance

  • Retirement Plan match - 100% match up to 3%

  • Paid time off (up to 20 days)

  • No travel required

  • Employee discounts

  • Career opportunities


 

This is a full-time position. Workweek is Tuesday to Saturday. We are closed Sundays, Mondays and most holidays. Also, closed from December 25 to January 1 each year.

Meierotto Jewelers is Kansas City’s leading jewelry store. We’re family owned and have been in business for over 40. We would love for you to apply today, join our team and make a career with us.

Company DescriptionMeierotto Jewelers is a family-owned jewelry store that has been in business since 1979. We carry the largest selection of diamonds and jewelry, watches and moreCompany DescriptionMeierotto Jewelers is a family-owned jewelry store that has been in business since 1979. We carry the largest selection of diamonds and jewelry, watches and more