IT - Technical Writer - Mid-Hybrid

3 weeks ago

Oakland, United States The Norland Group Full time
Job DescriptionJob Description

Contract Duration:6 months

**LOCAL CANDIDATES ONLY** Potential onsite meeting, once a month at the OGO.

TOP THINGS:
o Experience with a similar project, ability to be self-directed, track record of success. HIGH EXPERTISE WITH EXCEL, AND DEMONSTRATED ANALYTICS SKILLS (TAKING IN RAW DATA AND IMPORTING AND PROCESSING - CONNECTING THE DOTS ON DATA FLOWING FROM ONE PROCESS TO ANOTHER)

Description:

Technical Writer develops and maintains manuals, standards, procedures, and bulletins that enable to maintain compliance with all external and internal requirements, and ensure public and employee safety. Collaborates with, and gathers information from, internal and external clients to develop guidance documents, in an orderly, concise manner, which are typographically, grammatically, and technically correct. This project involves creating documentation and job aids for P income-qualified programs (ESA, CARE, and FERA). Specifically, the majority of the project entails creating documentation for data tables and reporting functions, including financial and project information.

� Take complex technical information and make it clear and easy-to-understand for a non-technical audience. Produces Manuals and Guides, including Standards, Guidelines, Procedure, Process Maps

� High Excel Expertise (Formulas, V-lookups) and spreadsheet management skills
� Accounting Skills, Utility Billing Experience

Knowledge, Skills, and Abilities Desired
� High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly-polished content
� User-focused approach to documentation planning, design, and content strategy

Qualifications:
� Education Minimum
� BA/BS in English, Technical Writing, or related field; or equivalent work experience
� Minimum 3 to 5 years of Technical Writing, content management, process improvement, in the development of a wide range of IT documentation deliverables
� Excellent written and oral communication skills
� Ability to work independently and as part of a team
� Familiar with policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards
� Fully competent in Microsoft Office applications and SharePoint
� Proficient in documentation technologies and processes
� Good verbal communication skills to collaborate with peers, content owners and collect necessary information for documents
� Ability to work independently and as part of a team
� Good multi-tasking, adaptability and organizational skills

 

Note: This position requires - Clear Background, Drug Test, and Education Check. 

 Must be authorized to work in the US for any employer without Sponsorship.

 (Principal Only No Corp to Corp)

 

Company DescriptionAbout us:

The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.
Our Mission Statement

Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.Company DescriptionAbout us:\r
\r
The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.\r
Our Mission Statement\r
\r
Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.

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