Technical Writer

3 weeks ago


Oakland, United States GTT, LLC Full time
Technical Writer
Contract Duration 5+ months
Pay rate up to $40/hr

Job Description:
Technical Writer develops and maintains manuals, standards, procedures, and bulletins that enable to maintain compliance with all external and internal requirements and ensure public and employee safety.
Collaborates with, and gathers information from, internal and external clients to develop guidance documents, in an orderly, concise manner, which are typographically, grammatically, and technically correct.
This project involves creating documentation and job aids for our client's income-qualified programs (ESA, CARE, and FERA).
Specifically, the majority of the project entails creating documentation for data tables and reporting functions, including financial and project information.
Take complex technical information and make it clear and easy-to-understand for a non-technical audience. Produces Manuals and Guides, including Standards, Guidelines, Procedures, Process Maps
High Excel Expertise (Formulas, V-lookups) and spreadsheet management skills
Accounting Skills, Utility Billing Experience

Top Things:
Experience with a similar project, ability to be self-directed, and track record of success.
High expertise with Excel, and demonstrated analytics skills (taking in raw data and importing and processing - connecting the dots on data flowing from one process to another)

Knowledge, Skills, and Abilities Desired
High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly polished content
User-focused approach to documentation planning, design, and content strategy

Qualifications:
Education Minimum
BA/BS in English, Technical Writing, or related field; or equivalent work experience
Minimum 3 to 5 years of Technical Writing, content management, and process improvement, in the development of a wide range of IT documentation deliverables
Excellent written and oral communication skills
Ability to work independently and as part of a team
Familiar with *** policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards
Fully competent in Microsoft Office applications and SharePoint
Proficient in documentation technologies and processes
Good verbal communication skills to collaborate with peers, and content owners and collect necessary information for documents
Ability to work independently and as part of a team
Good multi-tasking, adaptability, and organizational skills

Notes:
Client laptop will be provided and if needed, the client will provide any other requested equipment such as an external monitor, mouse, keyboard, docking station, HDMI connectors, wires etc.
Local candidates only** potential onsite meeting, once a month at the ogo. Hybrid preferred and 100% remote considered

Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund

About The Company:
Our client is an AA/EEO employer that actively pursues and hires a diverse workforce.
Our client, incorporated in 1905, is one of the largest combined natural gas and electric energy companies in the United States. Their primary business is the transmission and delivery of energy such as natural gas and electric service to approximately 16 million people throughout a 70,000-square-mile service area. They serve residential, commercial, industrial, and agricultural customers, as well as natural gas-fired electric generation facilities.
What’s it like on this company’s team? There’s a strong sense of family here — an open and welcoming environment that’s filled with smiling faces and plenty of opportunities. When you join this company, you’ll become part of a stable company with deep roots in the communities we serve. And you’ll Client an unwavering commitment to the work we do.
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