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Technical Writer

4 months ago

Oakland, United States AMISEQ Full time

Job Description:

**LOCAL CANDIDATES ONLY** Potential onsite meeting, once a month at the OGO. hybrid preferred and 100% remote considered

TOP THINGS:

o Experience with a similar project, ability to be self-directed, track record of success. HIGH EXPERTISE WITH EXCEL, AND DEMONSTRATED ANALYTICS SKILLS (TAKING IN RAW DATA AND IMPORTING AND PROCESSING - CONNECTING THE DOTS ON DATA FLOWING FROM ONE PROCESS TO ANOTHER)

Description:

Technical Writer develops and maintains manuals, standards, procedures, and bulletins that enable *** to maintain compliance with all external and internal requirements, and ensure public and employee safety. Collaborates with, and gathers information from, internal and external clients to develop guidance documents, in an orderly, concise manner, which are typographically, grammatically, and technically correct. This project involves creating documentation and job aids for ***'s income-qualified programs (ESA, CARE, and FERA). Specifically, the majority of the project entails creating documentation for data tables and reporting functions, including financial and project information.

Take complex technical information and make it clear and easy-to-understand for a non-technical audience. Produces Manuals and Guides, including Standards, Guidelines, Procedure, Process Maps

High Excel Expertise (Formulas, V-lookups) and spreadsheet management skills

Accounting Skills, Utility Billing Experience

Knowledge, Skills, and Abilities Desired

High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly-polished content

User-focused approach to documentation planning, design, and content strategy

Qualifications:

Education Minimum

BA/BS in English, Technical Writing, or related field; or equivalent work experience

Minimum 3 to 5 years of Technical Writing, content management, process improvement, in the development of a wide range of IT documentation deliverables

Excellent written and oral communication skills

Ability to work independently and as part of a team

Familiar with *** policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards

Fully competent in Microsoft Office applications and SharePoint

Proficient in documentation technologies and processes

Good verbal communication skills to collaborate with peers, content owners and collect necessary information for documents

Ability to work independently and as part of a team

Good multi-tasking, adaptability and organizational skills