Office Assistant

2 weeks ago

Tampa, United States EASY ADVOCATES LLC Full time
Job DescriptionJob DescriptionEZ Advocates is looking for a highly motivated and results-oriented individual to join our team as a part-time Office Assistant. As the Office Assistant, you will play a crucial role in the success of our business by handling incoming calls and appointments; as well as focusing on the needs the staff may have. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Your excellent communication skills, organization skills, and attention to detail will contribute to our overall growth and success. You will work closely with Case Management and assist in administrative needs for Case Manager’s and the company. 
  EZ Advocates is a top-rated consumer protection agency that handles files and customer service in timeshare exiting in Tampa Bay, FL.
  EZ Advocates, a dynamic and rapidly growing company in the field of consumer advocacy and support services. EZ Advocates is a small business in Tampa, FL. We are professional, agile, and looking for someone with organization skills and focusing on the financial and administrative daily tasks needed for the company.
  The tasks of an office assistant can vary depending on the specific needs of the office or organization, but some common tasks include:
 
  • Check and answer emails continuously
  • Greeting visitors and clients
  • Take all incoming calls from current clients
  • Check voicemails daily and call any clients back that leave messages
  • Set appointments and run appointments as they are booked (over the phone)
  • Handling correspondence, including emails and letters
  • Scan in mailed documents and mailing back documents if needed
  • Filing and organizing documents, both physical and digital
  • Enter Payment information for clients (Data entry and record keeping)
  • Offer additional financing options for clients
  • Ordering office supplies and maintaining inventory
  • Research client information and historical data on accounts 
  • Providing general administrative support to staff members and management.
Qualifications:

  • Must be trained in Excel and Word.
  • Strong communication skills, with a pleasant phone manner and good verbal and people skills.
  • Strong organizational and administrative skills, with an ability to multitask.
  • Function well within a team environment and a willingness to take on other responsibilities when needed.
  • MUST have a background in a fast-paced environment with a proven record of success in such environment
  • Ability to work well under pressure
  • Excellent communication and negotiation skills
  • Previous experience as Collection Specialist, Administrative Assistant or in a similar position
Medical Insurance (after working 6 months)
Dress Code: Professional
Hourly Wage: $18.00
Work Schedule: Monday- Friday
                             9:00am - 3:00pm

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