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Optical Coordinator

5 months ago

Boston, United States Korb & Associates PLLC Full time
Job DescriptionJob Description

We are an upscale, concierge type group optometry practice in the Back Bay neighborhood of Boston, Massachusetts with an immediate opportunity for an Optical Coordinator in our expanding practice. We are seeking an individual with excellent communication and organizational skills who enjoys interacting with patients. The ideal candidate must enjoy working with people, have a friendly demeanor and outstanding communication skills.

Job duties:

  • Manage administrative duties related to Contact Lens and Optical orders:
    • Responsible for timely ordering and shipping of products.
    • Tracking of products
    • Inventory control
    • Handling all patient inquiries
    • Keep up to date with contact lens and optical industry changes.
  • Answering phone calls and being able to answer patient questions.
  • Scheduling patients and assisting with patient recalls
  • Notifying clinical staff of patient arrivals and putting patients in exam rooms
  • Faxing and scanning medical documents into patient electronic health records
  • Arranging for external appointments with sub-specialists
  • Verifying insurance eligibility for vision and medical plans
  • Collecting patient charges and reconciling patient balances for materials and services
  • Providing patients with invoices
  • Other duties as assigned.

Job requirements:

  • Excellent phone management skills using a multi-line telephone system.
  • Strong, independent learner, comfortable working in high visibility position.
  • Computer and internet skills
  • Ability to work with an electronic medical record system.
  • Minimum Associate degree or equivalent experience in health care setting preferred
  • Willingness to learn.
  • Team player

Position is for on-site (no remote),40 hours per week.

Full time benefits include medical, vision and dental plans, accrued PTO, and paid holidays.

Company DescriptionWebsite: www.korbassociates.com

Established in 1920 by Dr. Frederick Farnum, we are one of the oldest continuing practices in the country. We are dedicated to providing the highest standard of professional care and developing long lasting relationships with our patients. We are recognized as being on the cutting edge in the fields of dry eye and contact lens technology.

Our dry eye and contact lens research, often conducted in collaboration with other academic and health care disciplines, has resulted in hundreds of professional publications, 55 patents, and many ocular products used throughout the world. This combination of clinical practice and research activities provides a unique setting which is particularly beneficial to our patients.

Recent inventions of Korb & Associates include the DETTM test for dry eye, LipiFlow thermal pulsation for dry eye, LipiView for measurement of tear film lipid layer thickness, Dynamic Meibomian Imaging and LipiScan to evaluate the structure of the oil glands in the lids, and the Meibomian Gland Evaluator for the quantitative evaluation of meibomian gland function. Our research also resulted in commercialization of Soothe XPTM (Bausch and Lomb) and Systane BalanceTM (Alcon), the first lipid-based solutions for evaporative dry eye.

In the contact lens field, our practice pioneered the design of the first membrane soft contact lens, which has served as the model for all contemporary soft lenses. Our research also resulted in the design of rigid gas-permeable contact lenses and fitting strategies for specific conditions including keratoconus and irregular corneas. We are the only practice in New England offering the EyePrint Pro and can fully customize any type of lens.

In the Spring of 2024 we will be moving to a brand new location close to South Station. The new facility will have state of the art equipment and ideal working conditions so we can provide outstanding patient cre. We are also changing our name to Forefront Eye Care to represent a new, innovative practice model.Company DescriptionWebsite: www.korbassociates.com\r
\r
Established in 1920 by Dr. Frederick Farnum, we are one of the oldest continuing practices in the country. We are dedicated to providing the highest standard of professional care and developing long lasting relationships with our patients. We are recognized as being on the cutting edge in the fields of dry eye and contact lens technology.\r
\r
Our dry eye and contact lens research, often conducted in collaboration with other academic and health care disciplines, has resulted in hundreds of professional publications, 55 patents, and many ocular products used throughout the world. This combination of clinical practice and research activities provides a unique setting which is particularly beneficial to our patients.\r
\r
Recent inventions of Korb & Associates include the DETTM test for dry eye, LipiFlow thermal pulsation for dry eye, LipiView for measurement of tear film lipid layer thickness, Dynamic Meibomian Imaging and LipiScan to evaluate the structure of the oil glands in the lids, and the Meibomian Gland Evaluator for the quantitative evaluation of meibomian gland function. Our research also resulted in commercialization of Soothe XPTM (Bausch and Lomb) and Systane BalanceTM (Alcon), the first lipid-based solutions for evaporative dry eye.\r
\r
In the contact lens field, our practice pioneered the design of the first membrane soft contact lens, which has served as the model for all contemporary soft lenses. Our research also resulted in the design of rigid gas-permeable contact lenses and fitting strategies for specific conditions including keratoconus and irregular corneas. We are the only practice in New England offering the EyePrint Pro and can fully customize any type of lens.\r
\r
In the Spring of 2024 we will be moving to a brand new location close to South Station. The new facility will have state of the art equipment and ideal working conditions so we can provide outstanding patient cre. We are also changing our name to Forefront Eye Care to represent a new, innovative practice model.