Director of Operation

2 months ago

West Palm Beach, United States Florida Community Health Centers, Inc. Full time
Job DescriptionJob Description

About FCHC:

Since 1976, Florida Community Health Centers, Inc. (FCHC) has been a health care leader in Florida. We provide comprehensive primary and specialty health care and patient support services through a network of Centers surrounding Lake Okeechobee and across Florida’s Treasure Coast. Our mission is to ensure that everyone in our communities has access to culturally competent, high-quality health care that they can afford. FCHC has locations in Clewiston, Moore Haven, Okeechobee, Fort Pierce, Port St. Lucie, Stuart, Indiantown, Pahokee and West Palm Beach. FCHC’s Corporate Office is centrally located in West Palm Beach, Florida. FCHC has multiple staff members who speak Spanish and Creole, and translation is available for other languages as needed. FCHC has created a “one-stop shop” for patients–providing Pediatric and Adult Primary Care, Dental, OB/GYN and Women’s Health, Infectious Disease, Behavioral Health, Pharmacy, chronic disease education and care management, referral assistance, benefit enrollment assistance and coordination, and telehealth services. Our patients benefit from a “medical home” model, where they may access our extensive array of health care clinicians and services in an atmosphere where they are treated with respect, care, and concern.

Mission

The Mission of Florida Community Health Centers, Inc. (FCHC) is to provide accessible, cost-effective, high-quality, comprehensive health care to all persons in our communities.

Vision

Florida Community Health Centers, Inc. (FCHC) will maintain strong leadership in, and advocate for, the provision of health care services.

FCHC will foster and promote collaborative relationships and will develop partnerships with local, state, and federal public health service agencies and the community in general, to enhance the quality of delivery systems for comprehensive health care. FCHC will be an employer of choice and will demonstrate excellence with a highly trained staff and governing board.

Values

FCHC values Integrity, Compassion, Commitment to serving others (external and internal to the organization), Innovation, Effectiveness (cost and outcome), Efficiency, being Mission-driven, Commitment to serving others internal to organization and Commitment to Excellence.

Position Summary:

The Director of Operations is responsible for managing and activities which optimize Florida Community Health Centers’ (FCHC’s) operating capabilities and organizational performance. This individual directly leads FCHC Center Operations and ensures excellence in the provision of Health Center services.

ROLES AND RESPOSIBILITES

  • Provide leadership for Health Center front office functions and associated staff as well as Center related HR, financial, call center, and medical records management activities.

  • Drive organizational results by working closely with Center Leadership Teams to maximize access to care, quality, efficiency, and favorable financial results.

  • Lead operations staff and processes in a manner to ensure the highest level of service excellence.

  • Work closely with key leaders to achieve organizational goals for unduplicated patients and encounters through maximizing the efficiency and effectiveness of Center operational processes.

  • Work closely with key leaders to achieve organizational financial goals through excellent performance of associated front office functions and maximization of the revenue cycle process.

  • Work with COSI and Center leadership to determine resource allocation.

  • Partner with the Director of Quality to execute FCHC’s patient engagement and satisfaction program.

  • Provide operational support for the delivery of established and new FCHC patient services such as (but not limited to) Medical care, Pharmacy, lab, and capital projects.

  • Provide operational support for established and new FCHC Specialty services such as (but not limited to) Mobile Health, Behavioral Health, and OBGYN.

  • Lead FCHC’s Facilities, Maintenance, and Housekeeping functions to ensure high quality care and compliance with all applicable regulations including (but not limited to) HRSA, the Joint Commission, PCMH, federal and state.

  • Work with Senior Leaders in effective management of capital projects

  • Monitor key financial and operations metrics- recommend and implement actions required to meet organizational goals

  • Modeling and advancement of Florida Community Health Centers’ mission, vision, and values.

  • Build and maintain trusted relationships via effective communication and collaboration with FCHC Leadership, staff, stakeholders, and business contacts

Minium Qualifications:

  • Minimum education required is a Bachelor’s in Health Administration, Business, or equivalent; or
  • Minimum 8 years experience in health care operations leadership
  • Federally Qualified Health Center experience preferred

Skills and Abilities

  • Front office operations leadership
  • Change Management
  • Project Management
  • Process Improvement
  • Financial Management
  • Excellent Decision-making skills
  • Leadership of diverse teams
  • Team building
  • Effective Delegation
  • Excellent Communication skills
  • Business Development
  • Planning and initiation of new sites and services
  • Data Analysis
  • Understanding of HRSA FQHC requirements
  • Understanding of Joint Commission requirements

Additional Notes:

All qualified candidates must be able to perform the essential functions of this position. This job description is not intended to be all-inclusive.

FCHC reserves the right to modify or change the essential functions of this position based on reasonable related business necessity as assigned by your supervisor.

**This job description does not constitute a written or implied contract of employment**.

Company DescriptionOur mission here at Florida Community Health Centers, Inc. is to provide accessible, cost-effective, high-quality, comprehensive health care to ALL persons in our communities. We serve 16 locations surrounding Lake Okeechobee & the Treasure Coast. Should you be interested please submit your resume to us for review. Thank youCompany DescriptionOur mission here at Florida Community Health Centers, Inc. is to provide accessible, cost-effective, high-quality, comprehensive health care to ALL persons in our communities. We serve 16 locations surrounding Lake Okeechobee & the Treasure Coast. Should you be interested please submit your resume to us for review. Thank you

  • Operations Director

    2 weeks ago

    West Palm Beach, United States Chick-fil-A, West Palm Beach Full time

    Chick-fil-A West Palm Beach is seeking a dedicated Operations Director to drive customer satisfaction and operational excellence. Starting at $55,000, your role includes talent development, problem-solving, and ensuring effective communication across the team. You'll be hands-on with operations for 35+ hours weekly, while also managing reports, coaching the...

  • Operations Director

    4 days ago

    West Palm Beach, United States United Recovery Project Full time

    Job Summary:United Recovery Project is seeking a highly skilled and compassionate Operations Director to lead our operations staff and oversee the daily operations of our facility.Key Responsibilities:Supervise a team to ensure timely completion of work and adherence to policies and procedures.Identify necessary resources and potential barriers to ensure...

  • Director Of Construction Operations

    2 weeks ago

    West Palm Beach, United States Raymond Search Group Full time

    Job DescriptionJob DescriptionOverview:A highly skilled and strategic Director of Construction Operations is needed to lead and expand a growing construction division. This role is pivotal in driving operational excellence, scaling construction capabilities, and ensuring that projects exceed industry standards.Key Responsibilities:Operations...

  • Director Of Construction Operations

    1 month ago

    West Palm Beach, United States Raymond Search Group Full time

    Job DescriptionJob DescriptionOverview:A highly skilled and strategic Director of Construction Operations is needed to lead and expand a growing construction division. This role is pivotal in driving operational excellence, scaling construction capabilities, and ensuring that projects exceed industry standards.Key Responsibilities:Operations...

  • Executive Director, Ballpark Operations

    4 days ago

    West Palm Beach, Florida, United States Ballparkpalmbeaches Full time

    Job SummaryWe are seeking a highly experienced and skilled Executive Director, Ballpark Operations to lead the day-to-day operations of the Ballpark of the Palm Beaches. This is a unique opportunity to join a dynamic team and contribute to the success of a world-class sports venue.Key ResponsibilitiesDevelop and implement comprehensive business plans to...

  • Department Director Assistant

    4 days ago

    West Palm Beach, Florida, United States City of Riviera Beach Full time

    Job Summary:Under limited supervision, provides high-level administrative support to a department director to support the operational needs requiring sound decision-making skills, tact, composure, confidentiality, discretion, competence, flexibility, and effective communication skills; and perform related duties as assigned.Key Responsibilities:Provides...

  • Utility District Operations Manager

    1 day ago

    West Palm Beach, Florida, United States City of Riviera Beach Full time

    Job SummaryUnder general supervision, the Utility District Assistant Director assists the Utility District Executive Director in managing personnel and activities for the Utility District. The incumbent is responsible for overseeing the effective operation of the Utilities Department, including water and wastewater treatment, water distribution, wastewater...

  • Director of Clinical Operations

    4 days ago

    West Palm Beach, Florida, United States St. Mary's Medical Center Full time

    **Job Summary**The Director of Clinical Operations is a registered nurse who utilizes critical thinking skills to direct and evaluate patient care activities within their assigned area of clinical expertise. This leadership role requires the ability to motivate and lead professional and ancillary staff to develop their practice, knowledge, and skill base,...

  • Utility District Assistant Director

    1 month ago

    West Palm Beach, United States City of Riviera Beach Full time

    Job DescriptionJob DescriptionSummary ObjectiveUnder general supervision, assist the Utility District Executive Director in managing personnel and activities for the Utility District. Responsible for water and wastewater treatment, water distribution, wastewater collection, storm water management and customer service relating to the Utilities Department....

  • Executive Director, Ballpark Operations

    4 days ago

    West Palm Beach, Florida, United States Ballparkpalmbeaches Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Director, Ballpark Operations to lead the operation of the Ballpark of the Palm Beaches. The successful candidate will be responsible for overseeing all aspects of business and facility operations, including ticket sales, parking sales, corporate partnerships, marketing, public relations,...

  • Director of Operations and Integration

    7 days ago

    Palm Beach, Florida, United States Wealth Partners Capital Group, LLC Full time

    About the RoleWealth Partners Capital Group, LLC is seeking a seasoned professional to join our M&A Integration team as a Director of Operations and Integration. This key position will play a critical role in ensuring the smooth integration of acquired businesses, identifying operational weaknesses, and spearheading operational due diligence.Key...

  • Director of Development

    1 month ago

    West Palm Beach, United States Friends of the Mounts Botanical Garden Full time

    Job DescriptionJob DescriptionLocation:                            West Palm Beach, FL Classification:                   Full-time, Hourly, Non-Exempt  Report to:                          Executive Director POSITION SUMMARY: The Director of Development is responsible developing and implementing a comprehensive donor...

  • Director of Development

    1 week ago

    West Palm Beach, United States Friends of the Mounts Botanical Garden Full time $70,000 - $85,000

    Job DescriptionJob DescriptionLocation:                            West Palm Beach, FL Classification:                   Full-time, Hourly, Non-Exempt  Report to:                          Executive Director POSITION SUMMARY: The Director of Development is responsible developing and implementing a comprehensive donor...

  • Director of Development

    4 weeks ago

    West Palm Beach, United States Friends of the Mounts Botanical Garden Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceLocation: West Palm Beach, FLClassification: Full-time, Hourly, Non-ExemptReport to: Executive DirectorPOSITION SUMMARY:The Director of Development is responsible developing and implementing a comprehensive donor relations and fundraising...

  • Branch Director

    2 days ago

    West Palm Beach, Florida, United States VitalCaring Full time

    About the RoleThe Branch Director is a pivotal position at VitalCaring, responsible for setting the standard for culture, quality, and teamwork within the branch. As a leader, you will play a crucial role in helping team members love their job and pursue their calling in healthcare.Key ResponsibilitiesFoster a Culture of Caring: Develop and maintain a branch...

  • Director of Facilities

    3 weeks ago

    West Palm Beach, United States Boys & Girls Clubs of Palm Beach County Full time

    Job DescriptionJob DescriptionPosition Overview:The Director of Facilities and Fleet Maintenance is responsible for overseeing the maintenance, repair, and improvement of all Boys & Girls Clubs of Palm Beach County's facilities and fleet. This role ensures that all eight (8) Club and administrative facilities, along with the organization's 21...

  • Director of Building Operations

    4 days ago

    Palm Beach, Florida, United States The Breakers Full time

    About The BreakersThe Breakers is a leading organization in the industry, and we are seeking a highly skilled Facilities Management Professional to join our team. As an Assistant Director, you will play a critical role in ensuring the smooth operation of our facilities.Key ResponsibilitiesOversee the maintenance and operation of building systems and...

  • Director of Facilities

    3 weeks ago

    West Palm Beach, United States Boys and Girls Clubs of Palm Beach County, Inc. Full time

    Job DescriptionJob DescriptionJob Description: Director of Facilities and Fleet MaintenancePosition Title: Director of Facilities and Fleet MaintenanceLocation: Palm Beach County, FLDepartment: Facilities & Fleet ManagementReports To: Chief Impact OfficerFLSA Status: ExemptEmployment Type: Full-TimePosition Overview: The Director of Facilities and Fleet...

  • Director of Facilities

    2 weeks ago

    West Palm Beach, United States Boys and Girls Clubs of Palm Beach County, Inc. Full time

    Job DescriptionJob DescriptionJob Description: Director of Facilities and Fleet MaintenancePosition Title: Director of Facilities and Fleet MaintenanceLocation: Palm Beach County, FLDepartment: Facilities & Fleet ManagementReports To: Chief Impact OfficerFLSA Status: ExemptEmployment Type: Full-TimePosition Overview: The Director of Facilities and Fleet...

  • Financial Operations Manager

    2 weeks ago

    West Palm Beach, Florida, United States Farm Credit of Florida Full time

    We are seeking a Financial Operations Manager to oversee our accounting functions. This position is based in our office and involves direct engagement with financial management activities. The Financial Operations Manager will report to the Assistant Controller and will be accountable for daily financial oversight, along with various analytical tasks...