Service Department Coordinator

1 week ago

Menomonee Falls, United States Messer Cutting Systems, Inc. Full time
Job DescriptionJob Description

JOB SUMMARY: The Service Coordinator is a motivated, versatile, vital part of the Messer Team. Under the direction of the Customer Service Supervisor, the Service Coordinator receives, records and posts work orders for the Messer service department. Additionally, the coordinator assists with the dispatch of service technicians to install and service Messer machines throughout North America.


ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Answer incoming calls from customers or Messer service technicians and forward support requests as appropriate to facilitate support
  • Dispatch technicians to a variety of locations in the United States, including making necessary travel arrangements
  • Help maintain the accuracy of our service technician’s time prior to payroll dates and follow up with them to ensure they are completing all appropriate paperwork
  • Assist in the validation and submission of accurate and timely expense reports to our accounting department
  • Organize and coordinate the installation and service of Messer machines and equipment with appropriate customer contacts
  • Maintain daily log of field service reports and record data to accurately report labor to specific jobs/customers
  • Maintain the service schedule in conjunction with the Service Supervisor and Manager to track open jobs from beginning to end
  • Coordinate with Sales Dept. and schedule all new machine installs
  • Manage basic administrative service duties that contribute to timely invoicing, and assist the department in invoicing out completed jobs on a monthly basis
  • Prepare preventive maintenance and virtual service contract proposals as required
  • Compile, track, and maintain service department performance data, generating reports as required
  • Continuously review current processes and search out improvement methods; recommend modifications and improvements to processes and procedures

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

MINIMUM EDUCATION & QUALIFICATIONS:

  • Must have a minimum 2 years customer service or service coordinator experience
  • Associates in Accounting or Business not required but is preferred

ADDITIONAL KNOWLEDGE, SKILLS & ABILITIES:

  • Strong computer skills including the ability to use Microsoft Word, Excel and Power Point along with a willingness and aptitude to learn new software programs as required
  • Strong oral and written communication skills
  • Must demonstrate a solid understanding of customer service
  • Must be very detail-oriented and demonstrate effective problem-solving skills
  • Must be a highly motivated, self-starter, able to prioritize, while managing time and working projects effectively
  • Must have good judgment and decision-making skills


  • Service Department Coordinator

    5 days ago

    Menomonee Falls, United States Messer Cutting Systems, Inc. Full time

    Job DescriptionJob DescriptionJOB SUMMARY: The Service Coordinator is a motivated, versatile, vital part of the Messer Team. Under the direction of the Customer Service Supervisor, the Service Coordinator receives, records and posts work orders for the Messer service department. Additionally, the coordinator assists with the dispatch of service technicians...

  • Financial Services Coordinator

    3 weeks ago

    Menomonee Falls, United States Eaton Full time

    Eaton’s ES AMER ESS division is currently seeking a Financial Services Coordinator to support our Central Region. This position is fully remote. The expected annual salary range for this role is $78750.0 - $115500.0 a year. **What you’ll do**: **Position Overview**: Making what matters work at Eaton takes the passion of every employee around the world....

  • Transportation Coordinator

    2 months ago

    Menomonee Falls, United States RJ Schinner Co Full time

    Build your career with RJ Schinner, a growing, family-owned wholesale redistributor with over 70 years of success_**_. _**_We have 20 distribution centers throughout the US, 600+ employees, and provide disposable paper, cleaning, and food service packaging products to distributors in 48 states._ - Headquartered in Menomonee Falls, WI, RJ Schinner is a...

  • Insurance Coordinator

    7 days ago

    Menomonee Falls, Wisconsin, United States Tech Observer Full time

    Title: Insurance CoordinatorDuration: 3 months Essential Duties:-Responsible for supervision and oversight of the daily operations of Patient Financial Services inhouse insurance follow-up functions and related staff.-Assists staff in determining work priorities and ensures staff is successfully completing job functions.-Maintains appropriate staffing levels...

  • Insurance Coordinator

    1 month ago

    Menomonee Falls, United States Tech Observer Full time

    Title: Insurance CoordinatorDuration: 3 months Essential Duties:-Responsible for supervision and oversight of the daily operations of Patient Financial Services inhouse insurance follow-up functions and related staff.-Assists staff in determining work priorities and ensures staff is successfully completing job functions.-Maintains appropriate staffing levels...

  • Health Unit Coordinator

    1 week ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI**:MENOMONEE FALLS** at our FROEDTERT MEN FALLS HOSPITAL facility.*** **This job is ON - SITE.** **FTE: 0.800000 **(approx 32 hours a week) **Shift: Shift 2 **(may qualify for shift differential) **Job Summary**: Performs the receptionist and clerical duties on the patient care areas....

  • Department Coordinator

    4 weeks ago

    Fergus Falls, United States Otter Tail Corporation Full time

    At Otter Tail Power, our employees help us to serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. Our employees’ impact can take many forms. In this role, the Human Resources Department Coordinator will provide support for the Human Resources Department in the areas of compensation, benefits,...

  • Department Coordinator

    3 weeks ago

    Fergus Falls, United States Otter Tail Corporation Full time

    At Otter Tail Power, our employees help us to serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. Our employees’ impact can take many forms. In this role, the Human Resources Department Coordinator will provide support for the Human Resources Department in the areas of compensation, benefits,...

  • Services Coordinator Lead

    3 weeks ago

    Klamath Falls, United States Klamath County Full time

    Job DescriptionJob DescriptionKlamath CountyJob Announcement – Department Only   Job Title: Services Coordinator Lead (two positions available – must be a current employee with Developmental Disabilities Services)Salary: $28.05 - $35.47 per hourDevelopmental Disabilities Services is seeking two compassionate and dedicated Service Coordinator Leads to...

  • Services Coordinator Lead

    4 weeks ago

    Klamath Falls, United States Klamath County Full time

    Job DescriptionJob DescriptionKlamath CountyJob Announcement – Department Only               Job Title: Services Coordinator Lead (two positions available – must be a current employee with Developmental Disabilities Services)Salary: $28.05 - $35.47 per hourDevelopmental Disabilities Services is seeking two compassionate and dedicated...

  • Department Coordinator

    4 weeks ago

    Fergus Falls, Minnesota, United States Otter Tail Power Company Full time

    At Otter Tail Power, our employees help us to serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. Our employees impact can take many forms. In this role, the Human Resources Department Coordinator will provide support for the Human Resources Department in the areas of compensation, benefits,...

  • Department Coordinator

    6 days ago

    Fergus Falls, Minnesota, United States Otter Tail Power Company Full time

    At Otter Tail Power, our employees help us to serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. Our employees impact can take many forms. In this role, the Human Resources Department Coordinator will provide support for the Human Resources Department in the areas of compensation, benefits,...

  • Department Coordinator

    3 weeks ago

    Fergus Falls, Minnesota, United States Otter Tail Power Company Full time

    At Otter Tail Power, our employees help us to serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. Our employees impact can take many forms. In this role, the Human Resources Department Coordinator will provide support for the Human Resources Department in the areas of compensation, benefits,...

  • Department Coordinator

    3 weeks ago

    Fergus Falls, Minnesota, United States Otter Tail Power Company Full time

    At Otter Tail Power, our employees help us to serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. Our employees' impact can take many forms. In this role, the Human Resources Department Coordinator will provide support for the Human Resources Department in the areas of compensation, benefits,...

  • Project Coordinator/administrative Assistant

    2 weeks ago

    Menomonee Falls, United States SERVPRO of Milwaukee North - 10376 Full time

    **Benefits**: - 401(k) matching - Company parties - Competitive salary - Dental insurance - Health insurance - Paid time off - Training & development - Tuition assistance Servpro of Milwaukee North is hiring a **Project Coordinator!** **Benefits** Servpro of Milwaukee North offers: - Competitive compensation - Superior benefits - Career progression -...

  • Staffing Coordinator, Fch

    7 days ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.*** **This job is ON - SITE.** **FTE: 0.800000** **Shift: Shift 2** **Job Summary**: The Staffing Coordinator is responsible for staffing functions of the Nursing Department. Develops, plans, and implements the centralized staffing program...

  • Service Coordinator

    4 weeks ago

    Niagara Falls, United States Venture Forthe Full time

    Job DescriptionJob DescriptionDescription: We are currently hiring for Service Coordinator in our Chenango/Broome/Cortland County Region. As a Service Coordinator at Venture Forthe, you will be responsible for providing primary assistance to the waiver applicant/participant in gaining access to needed waiver and Medicaid State Plan services. Service...

  • Service Coordinator

    4 weeks ago

    Niagara Falls, United States Venture Forthe Full time

    Job DescriptionJob DescriptionDescription:Service Coordination (SC) has two basic components: Initial and Ongoing Service Coordination. This job description is mostly based in Ongoing Service Coordination although Service Coordinators may be requested to author and build an Initial Service Plan. Ongoing and Initial Service Coordination tasks are outlined in...

  • Service Coordinator

    3 weeks ago

    Niagara Falls, United States Venture Forthe Full time

    Job DescriptionJob DescriptionDescription:Service Coordination (SC) has two basic components: Initial and Ongoing Service Coordination. This job description is mostly based in Ongoing Service Coordination although Service Coordinators may be requested to author and build an Initial Service Plan. Ongoing and Initial Service Coordination tasks are outlined in...

  • Staffing Coordinator, Fch

    2 months ago

    Menomonee Falls, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.*** **This job is ON - SITE.** **FTE: 0.600000** **0700-1530, A week: Monday Tuesday Saturday Sunday, B week: Thursday Friday.** **Shift: Shift 1** **Job Summary**: The Staffing Coordinator is responsible for staffing functions of the...