Service Coordinator

7 days ago

Aurora, United States New Tech Machinery Full time
Job DescriptionJob Description

Service Coordinator

The Service Coordinator will organize, manage, schedule, and conduct all processes necessary for the branch to complete service work. The Service Coordinator will work with the Service Technicians and perform other tasks assigned by the Service Manager or Assistant Service Manager.

Responsibilities:

  • Organize and manage the scheduling of all service work, trainings, and warranty service work
  • Analyze and update service scheduling including technician assignment
  • Establish and maintain strong relationships with customers in order to provide the best possible service
  • Prepare service-generated quotations for customers that are requesting service work or machine training
  • Communicate with customer and service technicians in order to assure that service jobs are completed efficiently and on time
  • Support customer’s and technicians with ordering and processing of parts orders for spare parts and onsite services
  • Provide support to customers or distributors that are attending facility trainings
  • Organize office operations and procedures
  • Maintain work area, equipment, and tools in a clean and organized manner; following all Safety Guidelines
  • Perform other duties as assigned

Education:

A high school diploma or GED required; vocational-technical school or, equivalent military experience or technical college training program preferred

Experience & Skills:

  • 4 years minimum experience in an administrative, customer service or technical environment
  • Knowledge of roll forming service industry preferred
  • Ordering and purchasing experience
  • Experience with scheduling multiple employees
  • Previous supervisor experience
  • Ability to multi-task in a face paced environment
  • Excellent communication skills, both verbal and written
  • Strong computer skills - Microsoft Word, Excel, Outlook
  • Must successfully complete drug screen, physical and E-Verify

The Mazzella Way:

Mazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.

Why Team Members join Mazzella:

Team-oriented environment
A real Work life/ Home life balance
Growth and Development Opportunities including a Lifelong Learning Career Path
Humble, Hungry, Smart Culture
Market Competitive Salaries
Free Virtual Doctor visits with $0 copay (Teledoc)
Tuition Reimbursement

Mazzella Core Values:

Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of risk

Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value

Be Humble – lack excessive ego or concerns about status; emphasize the Team over self

Be Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed

Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

EOE/Drug Free Workplace

Company DescriptionOur seamless gutter machines and metal roof panel machines have revolutionized the metal construction industry by bringing versatile, easy-to-use rollforming products directly to the job site.

Our equipment is backed by the best minds in the business, and our designs are the most imitated throughout the industry.

New Tech Machinery introduced the SSP Roof Panel Machine in 1991 and MACH II Seamless Gutter Machine in 1994. NTM was also the first portable rollforming company to commercially produce and market a polyurethane drive roller machine with separate forming rollers. Today, most portable rollformers have adopted this technology.

New Tech Machinery was founded by Larry Coben in Denver, Colorado. Currently New Tech Machinery is based in Aurora, Colorado and opened a second manufacturing location in 2004 in Hermosillo, Mexico. In 2015, New Tech Machinery was acquired by Mazzella Companies. The acquisition has allowed NTM to maintain its lead as the world’s finest portable roof panel and gutter machine manufacturer.Company DescriptionOur seamless gutter machines and metal roof panel machines have revolutionized the metal construction industry by bringing versatile, easy-to-use rollforming products directly to the job site. \r
\r
Our equipment is backed by the best minds in the business, and our designs are the most imitated throughout the industry.\r
\r
New Tech Machinery introduced the SSP Roof Panel Machine in 1991 and MACH II Seamless Gutter Machine in 1994. NTM was also the first portable rollforming company to commercially produce and market a polyurethane drive roller machine with separate forming rollers. Today, most portable rollformers have adopted this technology.\r
\r
New Tech Machinery was founded by Larry Coben in Denver, Colorado. Currently New Tech Machinery is based in Aurora, Colorado and opened a second manufacturing location in 2004 in Hermosillo, Mexico. In 2015, New Tech Machinery was acquired by Mazzella Companies. The acquisition has allowed NTM to maintain its lead as the world’s finest portable roof panel and gutter machine manufacturer.

  • Service Coordinator

    4 weeks ago

    Aurora, United States Securitas Electronic Security Inc Full time

    Position Summary:The Service Coordinator oversees the delivery of all service work for Lumen under a SLA (Service Level Agreement). This begins with the creation of tickets, delivery of service to meet SLA timeframes and ends with final payment of service invoices. Multiple times a day you are contacting the branches with new ticket information, assisting...

  • Service Coordinator

    5 days ago

    Aurora, United States Securitas Electronic Security Inc Full time

    Position Summary: The Service Coordinator oversees the delivery of all service work for Lumen under a SLA (Service Level Agreement). This begins with the creation of tickets, delivery of service to meet SLA timeframes and ends with final payment of service invoices. Multiple times a day you are contacting the branches with new ticket information, assisting...

  • Services Coordinator

    1 week ago

    Aurora, Colorado, United States Developmental Pathways Full time

    Job DescriptionDevelopmental Pathways (DP) has an opening for a Service Coordinator (SC) within the Early Intervention Department. The role involves supporting services or therapy for children in various settings. The Service Coordinator will liaise with a diverse team of professionals, caregivers, families, and natural supports selected by the...

  • Branch Coordinator

    4 weeks ago

    Aurora, United States Acro Service Corp Full time

    Job Title: Branch Coordinator Duration: 4 months temp to hire Location: Los Angeles, CA Pay Rate: $19-$21/hour on W2 without any benefitsJob Description: SUMMARY: The purpose of this position is to offer support to the daily operations of the Branch Office and Branch Manager(s). This role is not eligible for telecommuting.ESSENTIAL DUTIES AND...

  • Branch Coordinator

    4 weeks ago

    Aurora, United States Acro Service Corp Full time

    Job Title: Branch Coordinator Duration: 4 months temp to hire Location: Los Angeles, CA Pay Rate: $19-$21/hour on W2 without any benefitsJob Description: SUMMARY: The purpose of this position is to offer support to the daily operations of the Branch Office and Branch Manager(s). This role is not eligible for telecommuting.ESSENTIAL DUTIES AND...

  • Branch Coordinator

    4 weeks ago

    Aurora, United States Acro Service Corp Full time

    Job Title: Branch Coordinator Duration: 4 months temp to hire Location: Los Angeles, CA Pay Rate: $19-$21/hour on W2 without any benefitsJob Description: SUMMARY: The purpose of this position is to offer support to the daily operations of the Branch Office and Branch Manager(s). This role is not eligible for telecommuting.ESSENTIAL DUTIES AND...

  • Branch Coordinator

    4 weeks ago

    Aurora, United States Acro Service Corp Full time

    Job Title: Branch Coordinator Duration: 4 months temp to hire Location: Los Angeles, CA Pay Rate: $19-$21/hour on W2 without any benefitsJob Description: SUMMARY: The purpose of this position is to offer support to the daily operations of the Branch Office and Branch Manager(s). This role is not eligible for telecommuting.ESSENTIAL DUTIES AND...

  • Service Coordinator

    4 weeks ago

    Aurora, United States Grundfos Full time

    **What is the job about?** - Creation of work orders for service technicians and service partners, processing in SAP CS. - Work closely with the Service Manager to track and coordinate jobs with their technicians - Determine the correct parts with Service Sales and technicians for Service Quotations. - Responsible for identifying / assessing an incoming...

  • Service Coordinator

    4 days ago

    Aurora, United States Mazzella Full time

    Overview: The Service Coordinator will organize, manage, schedule, and conduct all processes necessary for the branch to complete service work. The Service Coordinator will work with the Service Technicians and perform other tasks assigned by the Service Manager or Assistant Service Manager. Responsibilities: Organize and manage the scheduling of all...

  • Student Services Coordinator

    2 weeks ago

    Aurora, United States CareerBuilder Full time

    Position Type: Middle School Teaching/Student Services Coordinator Date Posted: 4/25/2024 Location: Granger Middle School Date Available: 2024-2025 School Year Closing Date: Until Filled Description: Perform functions to coordinate various programs for the building and to assist the Principal in establishing and maintaining a safe, positive and academically...

  • Student Services Coordinator

    1 month ago

    Aurora, United States DuPage County ROE Full time

    Position Type: Middle School Teaching/Student Services Coordinator Date Posted: 4/25/2024 Location: Granger Middle School Date Available: 2024-2025 School Year Closing Date: Until Filled District: Indian Prairie School District 204 - website Description: Perform functions to coordinate various programs for the building and to assist the Principal in...

  • Student Services Coordinator

    4 weeks ago

    Aurora, United States DuPage County ROE Full time

    Position Type: Middle School Teaching/Student Services Coordinator Date Posted: 4/25/2024 Location: Granger Middle School Date Available: 2024-2025 School Year Closing Date: Until Filled District: Indian Prairie School District 204 - website Description: Perform functions to coordinate various programs for the building and to assist the Principal in...

  • Student Services Coordinator

    3 weeks ago

    Aurora, United States DuPage County ROE Full time

    Position Type: Middle School Teaching/Student Services Coordinator Date Posted: 4/25/2024 Location: Granger Middle School Date Available: 2024-2025 School Year Closing Date: Until Filled District: Indian Prairie School District 204 - website Description: Perform functions to coordinate various programs for the building and to assist the Principal in...

  • Service Coordinator

    2 weeks ago

    Aurora, United States Grundfos Holding AS Full time

    Service Coordinator**Application deadline**:asap**Workplace**:Onsite Position**Job Location (Short)**:Aurora, Illinois, United States | Downers Grove, Illinois, United States**Contract Type**:Full-Time**Employment Type**:RegularWould you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly...

  • Social Services Coordinator

    3 weeks ago

    Aurora, United States Cornucopia Services Full time

    **Purpose Statement** Under the direction of the Director of Resident Services and Program Development, the Social Services Coordinator will work with individual and/or small groups of residents (senior, adult, and children) in providing a positive environment that allows for residents’ personal, social, and intellectual development. He/ she will perform...

  • Sales and Service Coordinator

    4 weeks ago

    Aurora, Colorado, United States Sephora Full time

    Job ID: 249320Store Name/Number: CO-Southlands (1342)Address: 6240 South Main Street, Suite K-101, Aurora, CO 80016, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping...

  • Social Services Coordinator

    2 weeks ago

    Aurora, United States Lutheran Social Services of Illinois Full time

    Join our team in helping seniors and persons with disabilities in exploring benefits and community services while they live independently at **Assisi Homes**, a HUD funded community. Our Social Service Coordinators are full time/part time and enjoy working with our residents individually regarding their needs along with planning social and educational...

  • Social Services Coordinator

    2 weeks ago

    Aurora, United States Lutheran Social Services of IL Full time

    Description Join our team in helping seniors and persons with disabilities in exploring benefits and community services while they live independently at Assisi Homes, a HUD funded community. Our Social Service Coordinators are full time/part time and enjoy working with our residents individually regarding their needs along with planning social and...

  • Social Services Coordinator

    1 week ago

    Aurora, Illinois, United States Lutheran Social Services of IL Full time

    Description Join our team in helping seniors and persons with disabilities in exploring benefits and community services while they live independently at Assisi Homes, a HUD funded community. Our Social Service Coordinators are full time/part time and enjoy working with our residents individually regarding their needs along with planning social and...

  • Social Services Coordinator

    2 weeks ago

    Aurora, United States Lutheran Social Services of IL Full time

    Description Join our team in helping seniors and persons with disabilities in exploring benefits and community services while they live independently at Assisi Homes, a HUD funded community. Our Social Service Coordinators are full time/part time and enjoy working with our residents individually regarding their needs along with planning social and...