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Customer Service Representative

1 month ago

Plymouth Meeting, United States Multispecialty Physician Practice Full time
Job DescriptionJob Description

Customer Service Representative - Healthcare
Plymouth Meeting, PA

MUST:
Experienced Customer Service Representative – Healthcare
Must have 1 plus year of Customer Service Representative – Healthcare experience
Must have a background in healthcare
Must be comfortable handling and directing incoming calls
Must experience handling administrative support task
Must have a knowledge of HIPPA and OSHA regulations

DUTIES:
Customer Service Representative – Healthcare will be responsible for, but not limited to the following:
Responsible for receiving incoming calls for the organization and distributing them to the appropriate department
Resolving product or service problems by clarifying the issue
Determining the cause of the problem, and selecting a solution
Act as administrative liaison with internal and/or external sources
Resolve problems with patients and find solutions