Customer Service Representative

4 weeks ago

Plymouth, United States Daikin Applied Full time

Make your mark at the world's largest HVAC company

Daikin Applied is seeking a (Contract) Customer Service Representative II who will achieve world class Customer Service within a Team environment by answering phones in a timely fashion, process orders efficiently and communicate customer complaints to provide immediate resolution. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor

Location: Plymouth, MN, Hybrid once a month/once a week

What you will do:

  • Fields incoming calls to assure effective and efficient handling of calls and timely processing of orders
  • Ensures that order processing is accurate and timely
  • Support managers needs such as customer complaint resolution and exceeding customer expectations
  • Acts as customer contact regarding pricing and shipping
  • Recommends corrective actions to resolve customer complaints
  • Handles various special projects as assigned by manager

What's in it for you:

  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

  • High School or GED
  • Computer Skills - Microsoft Office
  • Detail oriented and ability to operate in a fast-paced environment
  • Customer Service experience (preferred)
  • This is a 6 month contract position to start Mid-September
  • Work visa sponsorship is not available for this position

#LI-AW1


Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.

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