Logistics Coordinator

2 weeks ago

Romulus, United States Focus Logistics Inc (SBA Global DTW) Full time
Job DescriptionJob Description

Company Description

SBA Global DTW/Focus Logistics Inc. is a logistics company located in Romulus, MI. We specialize in customizing services to meet the unique shipping requirements of our customers. We are committed to providing a worldwide distribution system tailored to our customers' needs. Our Logistics Coordinators provide crucial support to our operations teams which allows Focus Logistics Inc. (SBA Global) to provide superior service, their role is vital to what we stand for.

Role Description

This is a full-time on-site role as a Logistics Coordinator at SBA Global DTW/Focus Logistics Inc. in Romulus, MI. The Logistics Coordinator will be responsible for the day-to-day tasks associated with ensuring timely and efficient transportation of goods and providing excellent customer service. The role requires strong analytical skills and effective communication with both internal teams and external partners. The Logistics Coordinator provides superior customer service that supports our operations team. You will use multiple resources to monitor, track, and update load statuses.

Qualifications

  • Positive and professional attitude with the ability to work with a team
  • Professional email etiquette
  • Ability to work in a fast-paced and goal-driven office environment
  • Strong multi-tasking abilities
  • Exceptional customer service experience
  • Detail-oriented
  • Ability to adapt to change
  • Proficient in Microsoft Office with emphasis on Outlook and Excel
  • Strong clear and concise verbal and written communication skills; ability to communicate well with customers, associates, and management in a professional manner
  • Reliable transportation, excellent attendance, and a flexible schedule

Relevant skills and qualifications that would be beneficial include:

  • Experience working in freight forwarding and knowledge of market and industry trends
  • Attention to detail and ability to prioritize tasks
  • Proficiency in logistics software and Microsoft Office

Operational Duties Include, But are not limited to:

  • Utilize multiple systems to help support daily business operations
  • Track and trace shipments from pickup to delivery, providing up-to-date details in TMS (Transportation Management System)
  • Provide superior customer service to carriers and clients
  • Booking Shipments, tracking, and quoting business
  • Pass with TSA/STA background check
  • Responsible for handling a high volume of e-mails and phone calls each day
  • Communicate and handle email requests effectively
  • Utilize problem-solving skills effectively through all avenues of communication
  • Foster teamwork mentality to support continuous improvement in the organization
  • Uphold professionalism in the workplace
  • Ability to work after-hours and some weekends during on-call rotation week
  • Complete daily tasks and monitor activities to ensure efficiency throughout the week
Company DescriptionAt Focus Logistics (SBA Global DTW) we know the way to foster a positive and enthusiastic workplace environment is to FOCUS on our people. We provide our team with cutting edge technology and the unique ability to make "on the spot" decisions without fear. We have the unique structure of an intimate local team backed by a vast network of 46 offices within the US and countless partners across the world.

Our mission statement is:

To provide a high quality of service oriented logistics services to the shipping community by creating an exciting, rewarding workplace where ordinary people can accomplish extraordinary things with enthusiasm and professionalism.

Our FOCUS is on making our work environment upbeat, energetic and engaging. We believe this energy will cultivate the best outcome for proactive customer interactions. If you are looking for a data entry job, THIS IS NOT IT. We need individuals who are ready and willing to break industry standards, to creatively solve time sensitive and complex logistics challenges by utilizing an extensive network of resources we provide along with the element that only you can provide.....you.

Are you ready for your ideas and strategies to be considered at the highest level of the company?
Are you ready to contribute to a company and KNOW you are a key element of that team's success?
Are you ready to take on the responsibility of creating a culture of accountability?
Are you ready to be excited to come to work?

If you said yes, you may be ready to FOCUS with us.Company DescriptionAt Focus Logistics (SBA Global DTW) we know the way to foster a positive and enthusiastic workplace environment is to FOCUS on our people. We provide our team with cutting edge technology and the unique ability to make "on the spot" decisions without fear. We have the unique structure of an intimate local team backed by a vast network of 46 offices within the US and countless partners across the world.\r
\r
Our mission statement is:\r
\r
To provide a high quality of service oriented logistics services to the shipping community by creating an exciting, rewarding workplace where ordinary people can accomplish extraordinary things with enthusiasm and professionalism.\r
\r
Our FOCUS is on making our work environment upbeat, energetic and engaging. We believe this energy will cultivate the best outcome for proactive customer interactions. If you are looking for a data entry job, THIS IS NOT IT. We need individuals who are ready and willing to break industry standards, to creatively solve time sensitive and complex logistics challenges by utilizing an extensive network of resources we provide along with the element that only you can provide.....you.\r
\r
Are you ready for your ideas and strategies to be considered at the highest level of the company? \r
Are you ready to contribute to a company and KNOW you are a key element of that team's success? \r
Are you ready to take on the responsibility of creating a culture of accountability?\r
Are you ready to be excited to come to work?\r
\r
If you said yes, you may be ready to FOCUS with us.

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