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Physical Therapy: Front Desk Receptionist Part/Full Time
1 month ago
2 BILINGUAL FRONT DESK RECEPTIONISTS NEEDED - you MUST be able to speak fluent English and Spanish.
Suarez Physical Therapy is a dynamic physical therapy practice looking to hire an experienced Front Desk Receptionist with insurance authorization experience. The perfect candidate will be professional, ethical, meticulous, self-directed, a team player and efficient.
We bring all of our experience to bear in caring for our patients, whether at the front reception desk or in clinical delivery. When a client comes to us, they experience care in ways that make them part of our family.
Looking to fill for our Sunset Office and our Cimarron Office.
Sunset Office: Thursday and Fridays 7:30 AM-7:30 PM
Cimarron Office: Tuesday-Friday 11:30 AM-7:30 PM and Saturdays 7:30 AM to 7:30 PM
What we need from you:
- You need to be a quick learner. We will train you, but your ability to take EXCELLENT notes, and ability to multi-task and process a lot of information will make you successful on this team.
- Your excellent computer skills, attention to detail, scheduling accuracy, organization, and math skills are essential.
- Understanding of medical insurance, insurance carriers and insurance verification helps
- Your previous experience in a physical therapy front office setting is beneficial. PT offices are different. Patients come in 2-3 times per week. You will help them keep on track with their visits.
- We service many Spanish-speaking patients, and the right candidate MUST BE FLUENT IN in Spanish AND English.
- You must be polished and professional in appearance and communication skills.
- You must be energetic and positive
- You must be friendly, patient, helpful, dependable and a team player.
- Knowledge of insurance prior authorizations
- A minimum of 1 years experience in a medical office setting
- Knowledge about commercial and government insurances in Nevada
- EMR experience (WebPT preferred)
You will be asked to do the following on a daily basis:
- Front desk reception: answering phones and attending to patients in a pleasant and professional manner
- Opening / closing office procedures to ensure consistency and accuracy
- Assisting our patients’ requests (letters, notes, etc.)
- Faxing Rx, letters, etc. to our referring physician partners and attorney offices
- Scheduling patient’s appointments, making sure active authorizations and Rx are verified
- Collecting copays and co-insurance, settling old balances
- Scheduling future appointments per the patient’s treatment plan
- Processing new patients’ paperwork and verifications
- Confirming next day appointments
- Preparing the next day schedule for the team
- Confirming monthly eligibility
- Running daily reports
Perks:
- Employees working 32+ hours are eligible for benefits.
- Salary depends on experience.
- Health insurance: medical, dental, and vision (after 60 days).
- Accrued PTO and three paid holidays (after 90 days)
- Terrific co-workers
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