Client Services Representative
1 month ago
Position Title: Client Services Representative
FLSA Classification: Non-Exempt
Bonus Eligible: Not Applicable
Reports To: Client Services Manager
Approval or Revision Date: March 2018
Summary
The Client Services Representative will provide day-to-day support to assigned clients, account managers and internal business units. The position will be responsible for all client related reporting, correspondence, documentation, and deliverables. The representative will work with all areas including Operations, IT, HR, QA, Training, Accounting, and Sales. The primary responsibilities will include the management of multiple accounts and providing support to account managers and clients to meet contractual obligations, service levels, revenue goals and profitability.
Essential Functions
- Provide administrative support to assigned clients and internal account managers.
- Participate in pre-sales activities including requirements definition, deliverables management and implementation of new business.
- Manage and coordinate all aspects of client related correspondence.
- Maintain weekly/monthly productivity reports and consult with account manager on a regular basis to confirm accuracy and maintain timeliness.
- Coordinate client related requests with all internal business units.
- Coordinate and consolidate client profiles and satisfaction surveys with account management team to ensure proper forecast of new business, staffing requirements and overall client satisfaction.
- All other duties as assigned.
Supervisory Responsibilities/Accountabilities
- This position does not have Supervisory Responsibilities/Accountabilities.
Minimum Qualifications
- 2yrs experience in Collection field.
- Must display independent judgment in planning, analysis and decision-making.
- Adept at using computer office productivity software and various Windows operating systems.
- Minimum two years of client services experience with proven track record of managing multiple accounts.
- Must demonstrate understanding of account contracts, reports and client correspondence.
- Excellent written and oral communication skills.
- Must be able to interact effectively with all levels of internal and external business units.
- Must be flexible to operational and client timelines and requirements.
- Positive attitude, detail oriented and highly motivated coupled with excellent documentation skills.
- Ability to effectively prioritize and manage resources to meet the needs of multiple concurrent projects.
Working Conditions
- Work is generally performed within an indoor office environment utilizing standard office equipment.
- Travel: This position does not normally require overnight travel.
Physical Requirements
- General office environment physical requirements such as sitting for long periods of time, extensive use of computers and keyboards, lifting of less than 20 pounds.
The position description is intended to list the primary functions and requirements of the role, and is not all-inclusive. Other responsibilities may be assigned. The position description is subject to change in order to meet the needs of the business.
Radius Global Solutions, LLC is an equal opportunity employer.
We have other current jobs related to this field that you can find below
-
Client Servicing Representative
2 months ago
Minneapolis, United States Carlson Capital Management Full timeJob DescriptionJob DescriptionSalary: At Carlson Capital Management (CCM), we deliver a fully integrated, client-centered wealth management experience that exemplifies superior care and upholds the industry’s highest fiduciary standards. Our employee-owned firm offers customized investment, estate, tax, retirement, insurance, and philanthropic planning to...
-
Client Servicing Representative
3 weeks ago
Minneapolis, United States Carlson Capital Management Full timeJob DescriptionJob DescriptionSalary: At Carlson Capital Management (CCM), we deliver a fully integrated, client-centered wealth management experience that exemplifies superior care and upholds the industry’s highest fiduciary standards. Our employee-owned firm offers customized investment, estate, tax, retirement, insurance, and philanthropic planning to...
-
Client Services Correspondence Representative
2 months ago
Minneapolis, United States Radius Global Solutions Full timeClient Services Correspondence RepresentativeFull TimeSUPPORTJacksonville, FL, USRamsey, NJ, USRequisition ID: 2524 Radius Global Solutions is a leading provider of integrated omnichannel customer engagement services and technology.Our executive team has been together since 1995 and continues to expand and advance the company's capabilities. We have 4,000+...
-
Client Services Correspondence Representative
2 months ago
Minneapolis, Minnesota, United States Radius Global Solutions Full timeClient Services Correspondence RepresentativeFull TimeSUPPORTJacksonville, FL, USRamsey, NJ, USRequisition ID: 2524 Radius Global Solutions is a leading provider of integrated omnichannel customer engagement services and technology.Our executive team has been together since 1995 and continues to expand and advance the company's capabilities. We have 4,000+...
-
Client Services Correspondence Representative
3 weeks ago
Minneapolis, Minnesota, United States Radius Global Solutions Full timeClient Services Correspondence RepresentativeFull TimeSUPPORTJacksonville, FL, USRamsey, NJ, USRequisition ID: 2524 Radius Global Solutions is a leading provider of integrated omnichannel customer engagement services and technology.Our executive team has been together since 1995 and continues to expand and advance the company's capabilities. We have 4,000+...
-
Client Service Representative
2 days ago
Minneapolis, United States VCA Animal Hospitals Full timeVCA Animal Care Hospital in Richfield, MN is growing and looking to for a Client Service Representative to join our team We are located in Richfield MN. Richfield is a small suburb of Southeast Minneapolis and is conveniently close to all major highways. The Airport, Minnesota Valley National Wildlife Refuge Education/Visitor Center (14,000-acres) and The...
-
Client Service Representative
7 days ago
Minneapolis, Minnesota, United States VCA Animal Hospitals Full timeVCA Animal Care Hospital in Richfield, MN is growing and looking to for a Client Service Representative to join our teamWe are located in Richfield MN. Richfield is a small suburb of Southeast Minneapolis and is conveniently close to all major highways. The Airport, Minnesota Valley National Wildlife Refuge Education/Visitor Center (14,000-acres) and The...
-
Client Service Representative
6 days ago
Minneapolis, Minnesota, United States VCA Animal Hospitals Full timeVCA Animal Care Hospital in Richfield, MN is growing and looking to for a Client Service Representative to join our teamWe are located in Richfield MN. Richfield is a small suburb of Southeast Minneapolis and is conveniently close to all major highways. The Airport, Minnesota Valley National Wildlife Refuge Education/Visitor Center (14,000-acres) and The...
-
Client Service Representative
2 weeks ago
Minneapolis, United States VCA Animal Hospitals Full time**VCA Animal Care Hospital** in Richfield, MN is growing and looking to for a Client Service Representative to join our team! We are located in Richfield MN. Richfield is a small suburb of Southeast Minneapolis and is conveniently close to all major highways. The Airport, Minnesota Valley National Wildlife Refuge Education/Visitor Center (14,000-acres!) and...
-
Family Service Client Service Representative
1 week ago
Minneapolis, United States Salvationarmytucson Full time** Family Service Client Service Representative** Job Category: Social Services Requisition Number: FAMIL005482 Showing 1 location Job Details Description LOCATION: Albuquerque, New Mexico STATUS: Part-time, up to 28 hours per week MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church....
-
Client Services Representative
4 weeks ago
Minneapolis, United States OneOme Holdings LLC Full timeJob DescriptionJob DescriptionABOUT OneOmeWe are a healthcare technology company that helps providers make better treatment decisions when prescribing drugs within their current workflow through genetic testing and clinical decision support. OneOme’s pharmacogenomics (PGx) solution combines a patient’s genetic profile and medical history with a curated...
-
Client Services Representative
3 weeks ago
Minneapolis, United States OneOme Holdings LLC Full timeJob DescriptionJob DescriptionABOUT OneOmeWe are a healthcare technology company that helps providers make better treatment decisions when prescribing drugs within their current workflow through genetic testing and clinical decision support. OneOme’s pharmacogenomics (PGx) solution combines a patient’s genetic profile and medical history with a curated...
-
Client Service Representative
4 weeks ago
Minneapolis, United States Feldmann Imports Full timeFeldmann Imports Mercedes-Benz is looking for the best and brightest to become part of our winning Client Care Department! If you have experience in any industry or organization that focuses on providing guests with a superior experience, then we encourage you to apply today. The right candidate is a positive, innovative team player that shares our passion...
-
Client Service Representative
3 weeks ago
Minneapolis, United States Feldmann Imports Full timeFeldmann Imports Mercedes-Benz is looking for the best and brightest to become part of our winning Client Care Department! If you have experience in any industry or organization that focuses on providing guests with a superior experience, then we encourage you to apply today. The right candidate is a positive, innovative team player that shares our passion...
-
Client Representative
6 days ago
Minneapolis, Minnesota, United States Gypsum Consulting Full timeWhat are you looking for in a new job? Experience? Development? Energetic work environment? Advancement? A place to get your foot in the door? Whatever it is, we can assure you that Gypsum Consulting Inc. can provide it We are currently interviewing for an Entry Level Client Representative whom we are looking to train in every aspect of sales, marketing,...
-
Client Representative
7 days ago
Minneapolis, Minnesota, United States Gypsum Consulting Full timeWhat are you looking for in a new job? Experience? Development? Energetic work environment? Advancement? A place to get your foot in the door?Whatever it is, we can assure you that Gypsum Consulting Inc. can provide it We are currently interviewing for an Entry Level Client Representative whom we are looking to train in every aspect of sales, marketing,...
-
Client Services
7 days ago
Minneapolis, Minnesota, United States Paladin Technologies Full timeThe Client Services & Dispatch Representative is responsible for managing the life of a client ticket for service or repair. The role encompasses a range of duties including project coordination to support the Client Services Department, customers, and colleagues. This individual will be responsible for supporting actions such as dispatching technicians,...
-
Client Services
3 weeks ago
Minneapolis, Minnesota, United States Paladin Technologies Full timeThe Client Services & Dispatch Representative is responsible for managing the life of a client ticket for service or repair. The role encompasses a range of duties including project coordination to support the Client Services Department, customers, and colleagues. This individual will be responsible for supporting actions such as dispatching technicians,...
-
Client Services
4 weeks ago
Minneapolis, Minnesota, United States Paladin Technologies Full timeThe Client Services & Dispatch Representative is responsible for managing the life of a client ticket for service or repair. The role encompasses a range of duties including project coordination to support the Client Services Department, customers, and colleagues. This individual will be responsible for supporting actions such as dispatching technicians,...
-
Client Services Coordinator
3 weeks ago
Minneapolis, United States Community Medical Services Full timeOverview: Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager, the Client Services Coordinator will be the face of the clinic and is responsible for greeting clients and visitors as they come into the clinic in a professional, pleasant, and trauma-informed manner. The Client Services...
