See more Collapse

Eligibility Support Specialist

4 weeks ago

Houston, United States Asian American Health Coalition Full time
Job DescriptionJob DescriptionDescription:

POSITION TITLE: Eligibility Support Specialist

LOCATION: HOPE Clinic

REPORTS TO: Eligibility Support Team Lead (Main) & Site Manager (Alief, West & Aldine satellite sites)

EDUCATION: High School diploma or GED; Associates degree preferred.

WORK EXPERIENCE: 2 years or more in healthcare

SALARY RANGE: $14.50-$15.00/hour

FLSA STATUS: Hourly – Non-Exempt

POSITION TYPE: Full-Time


LANGUAGE REQUIRED: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required

HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


JOB SUMMARY:

Under general supervision, the Eligibility Support Specialist will verify patient eligibility and assist in health program applications to the patients of Asian American Health Coalition of the Greater Houston Area (AAHC) DBA HOPE Clinic. Maintains all patient information and documents while providing high quality customer care services to patients.


MAJOR DUTIES & RESPONSIBILITIES:

  • Determine patient eligibility information and qualifications;
  • Assist patients in enrollment and re-enrollment of Medicaid, Affordable Care Act (ACA), and other state and federal programs;
  • Service and respond to customer and patient questions, issues and/or concerns;
  • Securely and accurately document all patient information;
  • Interpret dictation and respond accordingly;
  • Ensure timely submission of paperwork and reports;
  • Maintain and update HOPE Clinic sliding fee scale information and forms;
  • Verify patient insurance and information is acceptable by partnering institutions;
  • Make certain that our patients get the best possible care;
  • All satellite sites’ Eligibility Support Specialist will also perform Patient Support Specialist duties as needed (greet and assist patients with registrations, check patients in/out, answering phone and scheduling, etc.);
  • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;
  • Performs other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.
Requirements:

QUALIFICATION REQUIREMENTS:

  • Knowledge of and experience in developing, implementing and working in a community outreach program;
  • Knowledge of existing social service programs available in Houston area and Harris County;
  • Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;
  • Proficient in use of computers and software programs such as Word, Excel;
  • Must be able to utilize the Internet;
  • Strong written and oral communication skills;
  • Must be detailed oriented and able to handle multi tasks;
  • Must be fully vaccinated against COVID-19.


EDUCATION and/or EXPERIENCE:

High School diploma or GED is required; Associate degree preferred. Minimum of one year in health education, patient navigation, customer service, and/or health clinic patient assistance field.


OTHER SKILLS and ABILITIES:

  • Bilingual (Vietnamese, Chinese, Arabic and/or Spanish with English) is required;
  • Above average skills in language ability as well as public speaking and writing;
  • Must have good transportation and a valid Texas Driver’s license;
  • Must know Microsoft Office and basic office equipment (e.g., computer, copier);
  • Attention to detail;
  • Adequate communication skills;
  • Satisfactory customer service skills;
  • Must be able to handle multiple tasks, complexity, and diversity of customers;
  • Insurance and medical experience preferred.


We have other current jobs related to this field that you can find below

  • Eligibility Specialist

    3 weeks ago

    Houston, United States RemX Specialty Staffing Full time

    Description Now hiring for an Eligibility Specialist in Houston, TX, 77018 (Heights Area)! This position will have hours of 8-5, M-F and is contract to hire. Requires experience working in a healthcare insurance field or handling payments/appeals/denials. Help People and Help Grow Your Career! Do you have the desire, personality, and people skills to work in...

  • Temporary Eligibility Specialist

    4 days ago

    Houston, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionTemporary Eligibility Specialist Pay Rate: $20 an hourLocation: 2900 Louisiana St, Houston, TX 77006Hours: Monday – Friday 8:00 am – 5:00 pmA service organization is seeking an Eligibility Specialist. Your strong organization and confidentiality will strengthen a caring environment where service and support are a way of...

  • Temporay Eligibility Specialist

    2 months ago

    Houston, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionBilingual Eligibility Specialist Pay Rate: $20 an hourLocation: Houston, TX 77006Hours: Monday – Friday 8:00am – 5:00pmA service organization is seeking an Eligibility Specialist. Your strong organization and confidentiality will strengthen a caring environment where service and support are a way of life. Submit your resume...

  • Housing Eligibility Specialist

    2 weeks ago

    Houston, United States Smarter HR Solutions LLC Full time

    Job Description Position: Housing Eligibility Specialist Type of Position: Contract Pay Rate: $20.00-$22.00/hour Location: NW Fwy., Houston, TX 77040 Work Schedule: Mon-Fri 8:00 am to 5:00 pm *Weekends if necessary* Smarter HR Solutions is seeking individuals who are detail-oriented, self-starters, and goal driven for our contract Housing Eligibility...

  • Housing Eligibility Specialist

    1 month ago

    Houston, United States Smarter HR Solutions LLC Full time

    Job DescriptionJob DescriptionPosition: Housing Eligibility SpecialistType of Position: Contract Pay Rate: $20.00-$22.00/hourLocation: NW Fwy., Houston, TX 77040Work Schedule: Mon-Fri 8:00 am to 5:00 pm *Weekends if necessary*Smarter HR Solutions is seeking individuals who are detail-oriented, self-starters, and goal driven for our contract Housing...

  • Insurance Eligibility Specialist

    2 months ago

    Houston, United States RemX Full time

    Job DescriptionJob DescriptionNow hiring for a Insurance Eligibility Specialist in Houston, TX, 77018 (Heights Area)! This position will have hours of 8-5, M-F and is contract to hire. Requires experience working in a healthcare insurance field or handling payments/appeals/denials.Help People and Help Grow Your Career! Do you have the desire, personality,...

  • Insurance Eligibility Specialist

    2 months ago

    Houston, United States RemX Full time

    Job DescriptionJob DescriptionNow hiring for a Insurance Eligibility Specialist in Houston, TX, 77018 (Heights Area)! This position will have hours of 8-5, M-F and is contract to hire. Requires experience working in a healthcare insurance field or handling payments/appeals/denials.Help People and Help Grow Your Career! Do you have the desire, personality,...

  • Insurance Eligibility Specialist

    1 day ago

    Houston, United States RemX Full time

    Job DescriptionJob DescriptionNow hiring for a Insurance Eligibility Specialist in Houston, TX, 77018 (Heights Area)! This position will have hours of 8-5, M-F and is contract to hire. Requires experience working in a healthcare insurance field or handling payments/appeals/denials.Responsibilities:Analyze Explanation of Benefits (EOB) and payment remittance...

  • Refugee Resettlement | Eligibility Specialist

    7 days ago

    Houston, United States Catholic Charities of the Archdiocese of Galveston-Houston Full time

    Job Details Job Location : Central - Houston, TX Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible Job Shift : Day Description Catholic Charities is looking for the right people;people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract...

  • Refugee Resettlement | Eligibility Specialist

    3 weeks ago

    Houston, United States Catholic Charities of the Archdiocese of Galveston-Houston Full time

    Job Details Job Location : Central - Houston, TX Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible Job Shift : Day Description Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract...

  • Refugee Resettlement | Eligibility Specialist

    2 months ago

    Houston, United States Catholic Charities of the Archdiocese Full time

    Job DetailsJob Location Central - Houston, TX Education Level High School Travel Percentage Negligible Job Shift Day Description Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by...

  • ACCESS Eligibility Specialist

    3 weeks ago

    Houston, United States Harris County Full time

    Position Overview: The ACCESS Eligibility Specialist is a front-line public health worker who is a trusted member of and has an unusually close understanding of the communities served by ACCESS Harris. Under the direction of the ACCESS Harris Cohort manager, the ACCESS Eligibility Specialist is responsible for completing assessments, to meet with cohort...

  • Customer Service

    2 weeks ago

    Houston, United States Morgan White Group Full time

    ON-SITE position in Hawaii. Full-time position for a Customer Service & Eligibility Specialist in Hawaii only . The position is the first to interact with customers, tasks, all of which involve supporting the company's operations and products. Essential Duties and Responsibilities: Communicate with insured clients or providers to obtain information to update...

  • IT Support Specialist

    1 month ago

    Houston, United States Gensler Full time

    Your Role Gensler, a globally recognized Architecture and Design firm, is seeking an IT Support Specialist to join the Houston office. The position plays an integral role in daily business interactions. The ideal candidate is a personable and polished individual with a strong desire to learn and grow. They also have a fundamental passion for client services....

  • Eligibility Specialist, I

    2 weeks ago

    Houston, United States San Jose Clinic Full time

    Job Type Full-time Description POSITION SUMMARY: Assist clients with registration and program eligibility paperwork and provide follow-up support on eligibility. Assist patients with appointment scheduling. Cross train for all patient access responsibilities. DUTIES AND RESPONSIBILITIES: Interviews patients or authorized representative to gather information...

  • Eligibility Specialist, I

    3 weeks ago

    Houston, United States San Jose Clinic Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARY:Assist clients with registration and program eligibility paperwork and provide follow-up support on eligibility. Assist patients with appointment scheduling. Cross train for all patient access responsibilities.DUTIES AND RESPONSIBILITIES:Interviews patients or authorized representative to gather...

  • IT Support Specialist

    2 months ago

    Houston, United States Akin Gump Full time

    Location: Houston Schedule: 8:30 AM to 5:00 PM FLSA: Non-Exempt Position Type: Full-Time/Regular Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking an IT Support Specialist in the Information Technology...

  • Eligibility Specialist, I

    1 month ago

    Houston, United States San Jose Clinic Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARY:Assist clients with registration and program eligibility paperwork and provide follow-up support on eligibility. Assist patients with appointment scheduling. Cross train for all patient access responsibilities.DUTIES AND RESPONSIBILITIES:Interviews patients or authorized representative to gather...

  • Eligibility Specialist, I

    2 months ago

    Houston, United States San Jose Clinic Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARY:Assist clients with registration and program eligibility paperwork and provide follow-up support on eligibility. Assist patients with appointment scheduling. Cross train for all patient access responsibilities.DUTIES AND RESPONSIBILITIES:Interviews patients or authorized representative to gather...

  • IT Support Specialist

    1 month ago

    Houston, United States Gensler Full time

    Your Role , a globally recognized Architecture and Design firm, is seeking an IT Support Specialist to join the Houston office. The position plays an integral role in daily business interactions. The ideal candidate is a personable and polished individual with a strong desire to learn and grow. They also have a fundamental passion for client...