RPM Monitoring/Call Center Manager

2 weeks ago


Mount Laurel, United States Health Monitoring Services Full time
Job DescriptionJob DescriptionSalary: according to experience

*Maximizing productivity of staff through software technology.

*Responsible for managing call center daily operations. Promote a positive environment.

*Analyzing and presenting call center statistics and metrics and provide improvements for efficiency

*All decisions regarding purchasing, staffing ,hiring, equipment etc. should be coordinated and approved by RPM Director prior to final decision and purchasing.

*Interview, training and coach staff to insure professional, clinical customer serivice

*Evaluate staff performance in accordance with company policy and procedures.

*Manage and address all issues with staff and clients.

* In still a culture of positive feedback and empathetic approach toward clients and staff.


WORK EXPERIENCE:


* Excellent organizational skills, exceptional communication skills and interpersonal skills

*Driven to meet company goals and objectives

* Self Motivator

* Leadership with problem solving ability

* At least 2 years management leadership

*Strong in phone etiquette


EDUCATION REQUIREMENT:


* Bachelor Degree or Equivalent management experience

* Analytical Skills required

*Microsoft Office Proficiency




  • Mount Laurel, United States Health Monitoring Services Full time

    Job DescriptionJob DescriptionSalary: according to experience*Maximizing productivity of staff through software technology.*Responsible for managing call center daily operations. Promote a positive environment.*Analyzing and presenting call center statistics and metrics and provide improvements for efficiency*All decisions regarding purchasing, staffing...


  • Laurel, United States Tower Federal Credit Union Full time

    The Member Service Center Quality Assurance Specialist is responsible for regularly monitoring and evaluating phone interactions between members and employees. The Quality Assurance Analyst will provide feedback to call center & Ecommerce agents to r Member Service, Quality Assurance, Assurance, Service, Internet, Manager, Banking, Business Services


  • Mount Pleasant, United States Gateway Rehabilitation Center Full time

    Job DescriptionJob DescriptionDescription:Gateway Rehab has an outstanding opportunity located in Westmoreland, PA for a Safety and Security Monitor who is responsible for the coordination and execution of the patient monitoring and overall building safety in Gateway’s Inpatient treatment programs. ResponsibilitiesMonitors patient movement into and out of...

  • Center Director

    2 weeks ago


    Laurel, United States CareerBuilder Full time

    Job Description Job Description Childcare Center Director Position Overview: We seek an experienced and dedicated Childcare Center Director to lead and manage our childcare facility with a strong commitment to providing a safe, nurturing, and educational environment for young children. The ideal candidate will possess exceptional leadership, organizational,...

  • Center Director

    2 weeks ago


    Laurel, United States Kids Kingdom Childcare & Learning C Full time

    Job DescriptionJob DescriptionChildcare Center DirectorPosition Overview:We seek an experienced and dedicated Childcare Center Director to lead and manage our childcare facility with a strong commitment to providing a safe, nurturing, and educational environment for young children. The ideal candidate will possess exceptional leadership, organizational, and...

  • Center Director

    3 weeks ago


    Laurel, United States Kids Kingdom Childcare & Learning C Full time

    Job DescriptionJob DescriptionChildcare Center DirectorPosition Overview:We seek an experienced and dedicated Childcare Center Director to lead and manage our childcare facility with a strong commitment to providing a safe, nurturing, and educational environment for young children. The ideal candidate will possess exceptional leadership, organizational, and...


  • Laurel, United States HOMEFIX CUSTOM REMODELING Full time

    Job DescriptionJob DescriptionMUST BE AVAILABLE M- F  Mid Shifts -- 10am - 6pm / 11am- 7pm, some SaturdaysJob Duties:-Schedule qualified appointments with prospective clients-Educate prospective clients on products and services-Resolve client inquiries and complaints-Maintain record of client contact information-Perform other administrative duties as...


  • Mount Laurel, United States The Renfrew Center Full time

    The Renfrew Center of Mt. Laurel offers an unmatched opportunity, in the field of eating disorders, for a Behavioral Health Director to work in an environment that changes lives. The Renfrew Center has opportunities for individuals of diverse, social work backgrounds, that have the desire and passion to foster a positive outcome and impact on our patients'...


  • Mount Laurel, United States System Engineering and Management, Inc. Full time

    Job DescriptionJob DescriptionThis is an In Office position - Located in Mount Laurel NJ. This position will be responsible for triaging incoming calls and tickets as the primary contact, working with the technical team to manage customers issues and communicate with customers throughout the process.This position reports to the Team Lead and Systems...

  • RN PreOp PACU, Pool

    2 weeks ago


    Mount Laurel, United States Surgical Care Affiliates, LLC Full time

    RN PreOp PACU, Pool - Fellowship Surgery CenterOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal:...

  • RN PreOp PACU, Pool

    2 weeks ago


    Mount Laurel, United States Surgical Care Affiliates, LLC Full time

    RN PreOp PACU, Pool - Fellowship Surgery CenterOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal:...

  • RN PreOp PACU, Pool

    2 weeks ago


    Mount Laurel, United States Surgical Care Affiliates Full time

    RN PreOp PACU, Pool - Fellowship Surgery CenterOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal:...


  • Mount Laurel, United States CAREFIRST SPECIALTY PHARMACY LLC Full time

    Job DescriptionJob DescriptionCareFirst Specialty Pharmacy is a rapidly growing compounding pharmacy with an opening for a full-time Pharmacy Data Entry Technician. This position is Day Shift, Monday-Friday 10 AM to 6 PM! You will work directly with our managers and leads, entering patients' information, faxes, and prescriptions.As a Pharmacy Data Entry...


  • Mount Vernon, United States Skin Care Center of S. Illinois Full time

    Job DescriptionJob DescriptionThe Medical Receptionist (Clinic Administrative Assistant) will be working at our offices in Mount Vernon, Nashville and Centralia, IL. This position will work with other clinic staff to greet patients as they arrive, check patients in for their appointments, answer general questions and assist others on clinic projects as...

  • Account Manager

    2 weeks ago


    Mount Laurel, United States On Location, Inc Full time

    Job DescriptionJob DescriptionAccount ManagerOn Location, Inc. is a nationwide provider of Labor and Management for Exhibits, Events and Environments. We are looking for an Account Manager. The organization is seeking a hands-on person that is willing to do what it takes to get the job done. For 30 years we have provided personalized service that resulted in...


  • Mount Laurel, United States Conifer Realty Full time

    Overview:The Executive Vice President of Property Management plays a pivotal role in providing strategic and operational leadership across the company's extensive real estate portfolio. Reporting directly to the Chief Administrative Officer, this position is integral to the Executive Leadership Team. The role is responsible for overseeing administrative,...


  • Mount Laurel, United States Conifer Realty Full time

    Overview:The Executive Vice President of Property Management plays a pivotal role in providing strategic and operational leadership across the company's extensive real estate portfolio. Reporting directly to the Chief Administrative Officer, this position is integral to the Executive Leadership Team. The role is responsible for overseeing administrative,...

  • Project Manager

    2 weeks ago


    Mount Laurel, United States Bright Lights USA Full time

    Job DescriptionJob DescriptionPosition: PROJECT MANAGER Reports To: Sr. Project Manager Department: PROJECT MANAGEMENT Supervises: Individual Contributor Classification: Exempt Payrate/Salary: DOE Employment type: Full Time Schedule: Monday – FridayHours: Flexible shift, net 40 -45 hours/week...


  • Laurel, Maryland, United States State of Maryland - DJS Cheltenham Youth Detention Center Full time

    IntroductionMission statement:�To transform young people's lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems.\r\r\rVision Statement:�Providing pathways to success for youth and families through partnerships across...

  • Entry Level Manager

    4 days ago


    Mount Laurel, United States Wegmans Food Markets, Inc. Full time

    Location: 2 Centerton Road Mount Laurel, NJ 08054 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Full time Pay Range: $20 - $22.50 / hour Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the...