PRN/On-Call -Medical Receptionist - Mount Vernon, IL

2 weeks ago

Mount Vernon, United States Skin Care Center of S. Illinois Full time
Job DescriptionJob Description

The Medical Receptionist (Clinic Administrative Assistant) will be working at our offices in Mount Vernon, Nashville and Centralia, IL. This position will work with other clinic staff to greet patients as they arrive, check patients in for their appointments, answer general questions and assist others on clinic projects as needed. The position is PRN/On-Call and is not benefits eligible.

The chosen candidate will be responsible for providing all around support to the clinic and patients in the following capacities:

Patient focus:

  • Welcomes patients into the clinic in a warm and friendly manner
  • Checks-in patients as they arrive for their appointment
  • Provides a clean and organized waiting area
  • Assists with helping patients select appropriate skin retail products
  • Optimizes patient satisfaction
  • Enters patient information and billing information into electronic database
  • Protects patients and employees by adhering to OSHA infection-control policies
  • Identifies and resolves patient-centered problems in a timely manner; Involving Clinic leads when appropriate
  • Adheres to HIPAA privacy policies
  • Follows all Standard Operating Procedures and other guidelines

Administrative Support:

  • Assists clinic team in various admin needs
  • Maintains electronic medical charts/files
  • Other duties and projects as assigned.

Scheduling:

  • Schedules appointments for new and existing patients
  • Reviews schedules for accuracy and productivity
  • Completes patient reminder phone calls if needed

 

Required Qualifications:

  • Requires a High-School diploma or equivalent
  • STRONG customer service skills
  • At least 2 years’ experience in a medical receptionist/healthcare environment; Preferably in a Dermatology or a Specialty Clinic
  • Strong computer skills – Microsoft Office and ability to learn new computer software
  • Prior experience using an electronic medical scheduling software
  • Customer-satisfaction held to the highest degree
  • Ability to travel to other clinic locations in the Twin Cities metro area as needed to cover shifts as needed
  • Prior understanding of HIPAA compliance

 

Additional Qualifications:

  • Strong work ethic and team player
  • Exceptional organizational skills and effectively prioritizes tasks
  • Excellent customer service skills
  • High degree of professionalism
  • Ability to deal sensitively with confidential material
  • Strong interpersonal (verbal and written) communication skills
  • Ability to communicate with various levels of management
  • Positively contribute to the USS team environment by taking initiative to learn and build skill sets
  • Ability to independently problem solve
Company DescriptionUnited Skin Specialists (USS) provides practice management services to a variety of well-established dermatology practices, including Laser & Dermatologic Surgery Center in the St. Louis area. With roots tracing back nearly 50 years for some locations, United Skin Specialists’ network has built a reputation for providing patient-centered dermatology services. The USS partner network provides patients with innovative medical and cosmetic dermatology care, including Mohs surgery and pathology.

USS’s goal is to assist successful board-certified dermatologists maintain and expanding their dermatologic services without the stress of running individual practices. This commitment to practice management allows for the creation of a patient-oriented work environment for both providers and support staff.Company DescriptionUnited Skin Specialists (USS) provides practice management services to a variety of well-established dermatology practices, including Laser & Dermatologic Surgery Center in the St. Louis area. With roots tracing back nearly 50 years for some locations, United Skin Specialists’ network has built a reputation for providing patient-centered dermatology services. The USS partner network provides patients with innovative medical and cosmetic dermatology care, including Mohs surgery and pathology.\r
\r
USS’s goal is to assist successful board-certified dermatologists maintain and expanding their dermatologic services without the stress of running individual practices. This commitment to practice management allows for the creation of a patient-oriented work environment for both providers and support staff.

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