Call Center Representative/ CSR

3 weeks ago

New York, United States Cogent Infotech Corporation Full time
Job DescriptionJob Description

Job Title: Call Center Representative/ CSR

Location: Long Island City NY 11101
Duration: 6 Months

Job Description:

Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills.

Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries.

Send escalation emails and create service requests for unresolved matters.

Qualification Required:

Required Skills-Open availability to work shift schedules at any given time from 6 am to 12 am. Shifts are as follows: 6 a.m. - 2 p.m., 6:30 am-2:30 pm, 7 am-3 pm, 7:30 am-3:30 pm, 8 am-4 pm, 8:30 am-4:30 pm, 9 am-5 pm, 10 am-6 pm, 12 pm-8 pm, 1 pm-9 pm, 2 pm-10 pm and 4 pm-12 am.

Must be able to work holidays, weekends, overtime, and emergencies.

Educational Requirements-Minimum High school diploma

 Cogent Infotech is an equal-opportunity employer, fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, national origin, age, sex, pregnancy, genetic information, sexual orientation, gender identity, military status, citizenship, or any other characteristic protected by applicable law.

Company DescriptionAt Cogent, we are dedicated to pushing the boundaries of our expertise to set new industry standards. Through continuous refinement of our processes and broadening our services to meet evolving needs across industries, we provide effective, future-forward and comprehensive solutions.Company DescriptionAt Cogent, we are dedicated to pushing the boundaries of our expertise to set new industry standards. Through continuous refinement of our processes and broadening our services to meet evolving needs across industries, we provide effective, future-forward and comprehensive solutions.

  • Customer Service Representative/ CSR/ Call Center Representative

    2 months ago

    New York, United States Cogent Infotech Corporation Full time

    Job DescriptionJob DescriptionPosition: Customer Service Representative/ CSR/ Call Center RepresentativeLocation: Long Island City, NY 11101Contract Role Job Summary/ Essential Job Functions:· Must have previous customer service and call center experience.· Requires sound knowledge of Word, Excel in addition to excellent communication skills.· Use...

  • Customer Service Representative/ CSR/ Call Center Representative

    4 weeks ago

    New York, United States Cogent Infotech Corporation Full time

    Job DescriptionJob DescriptionPosition: Customer Service Representative/ CSR/ Call Center RepresentativeLocation: Long Island City, NY 11101Contract RoleJob Summary/ Essential Job Functions:· Must have previous customer service and call center experience.· Requires sound knowledge of Word, Excel in addition to excellent communication skills.· Use computer...

  • Customer Service Representative CSR/ Call Center Representative

    3 weeks ago

    New York, United States Cogent Infotech Corporation Full time

    Job DescriptionJob DescriptionTitle: Customer Service Representative CSR/ Call Center RepresentativeLocation: Long Island City NY 11101Duration: 6+ monthsONSITE Job Summary/ Essential Job Functions:Must have previous customer service and call center experience. Requires sound knowledge of Word, and Excel in addition to excellent communication skills.Use...

  • Call Center Agent/ CSR

    2 weeks ago

    New York, United States Cogent Infotech Corporation Full time

    Job DescriptionJob DescriptionJob Title: Call Center Agent/ CSRLocation: Long Island City NY 11101Duration: 6 MonthsJob Description:Must have previous customer service and call center experience.Requires sound knowledge of Word, and Excel in addition to excellent communication skills.Use computer databases and information technology systems to research...

  • Call Center Agent/ CSR

    1 month ago

    New York, United States Cogent Infotech Corporation Full time

    Job DescriptionJob DescriptionJob Title: Call Center Agent/ CSRLocation: Long Island City NY 11101Duration: 6 MonthsJob Description:Must have previous customer service and call center experience. Requires sound knowledge of Word, and Excel in addition to excellent communication skills.Use computer databases and information technology systems to research...

  • Call Center Representative II

    2 months ago

    New York, United States NYC Health Hospitals Full time

    MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned...

  • Call Center Representative II

    2 months ago

    New York, United States MetroPlusHealth Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...

  • Call Center Representative II

    4 weeks ago

    New York, United States MetroPlusHealth Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...

  • Call Center Representative II

    4 weeks ago

    New York, United States MetroPlusHealth Full time

    Job DescriptionJob DescriptionEmpower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health +...

  • Client Services Representative

    1 week ago

    New York, United States Schwarzman Animal Medical Center Full time

    As a Client Services Representative (CSR) at the Animal Medical Center, duties will include but may not be limited to keeping accurate medical records, clerical work, client education, and support of the Director of Clinical Services, Client Services Managers, and other team members. This position requires practical knowledge of hospital procedures, policies...

  • Customer Service Representative/ CSR

    4 days ago

    New York, United States Cogent Infotech Corporation Full time

    Job DescriptionJob DescriptionTitle: Customer Service Representative/ CSRLocation: Long Island City, NY 11101Duration: 6+ monthsONSITE Description of Work:Essential Job Functions:·         Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication...

  • Manager of Call Center Quality and Compliance

    4 weeks ago

    New York, United States MetroPlusHealth Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...

  • Manager of Call Center Quality and Compliance

    1 month ago

    New York, United States MetroPlusHealth Full time

    Job DescriptionJob DescriptionEmpower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health +...

  • Manager of Call Center Quality and Compliance

    4 weeks ago

    New York, United States MetroPlusHealth Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...

  • Manager of Call Center Quality and Compliance

    4 weeks ago

    New York, United States MetroPlusHealth Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...

  • Call Center Representative

    2 days ago

    New York, United States Stratford Solutions Inc. Full time

    Job DescriptionJob DescriptionJob Title: Call Center RepresentativeJob Types: 12 Month ContractLocation: New York NYPay: $20.00 per hourAvailable Shift 3:00 PM to 11:00 PM Saturday and Sunday are MANDATORYJob Description: Non-emergency services, respond to phone inquiries from the public; provide customer service and information to callers; attending to...

  • Customer Service Representative

    3 weeks ago

    New York, United States Cogent Infotech Corporation Full time

    Job DescriptionJob DescriptionTitle: Customer Service Representative/ CSRLocation: Long Island City, NY 11101Duration: 6+ monthsONSITE Description of Work:Essential Job Functions:·         Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication...

  • Call Center Representative II

    4 weeks ago

    New York, NY, United States MetroPlusHealth Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...

  • Remote Call Center Representative

    2 months ago

    New York, United States New York Psychotherapy and Counseling Center Full time

    Job DescriptionJob DescriptionCompany DescriptionCelebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.  NYPCC is the leading...

  • Customer Service Representative CSR

    2 months ago

    New York, United States T.F. OBrien & Co. Full time

    ** ***It's time for your CAREER to take off***** ** ***We Want YOU!***** ** ***Looking for candidates that are willing to learn and grow***** *****in an industry that is essential to so many.***** ** ***Act Now!***** *****Your success is waiting for you!***** *****Our Business is growing rapidly and we are hiring top people to grow with us.***** ***Apply...