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Claims & Risk Administrative Assistant
3 weeks ago
Job Title: Claims & Risk Administrative Assistant
Department: Risk Management
Reports To: Director of Risk Management
FLSA Status: Non-Exempt – Hourly
SUMMARY
Administrative Services Co-op is seeking an Administrative Assistant to provide support for our Risk Management team in Los Angeles. This position will provide administrative support for both the Director and Manager of Risk Management. The successful candidate will be self-motivated, quick-thinking, flexible, and able to always juggle multiple and diverse responsibilities with a strong emphasis on organization and an unwavering attention-to-detail. This is a demanding and fast-moving position that requires someone who can exercise good judgment and significant initiative.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Coordinates the following duties:
- General office support for the Claims Department
- Filing legal documents
- Researching court files and documents for relevant issues
- Sets up, maintains, and locates claim files
- Conducts computer data entry and processing; documents claim files in the system correctly
- Prepares spreadsheets and documents in software applications
- Answers and initiates telephone calls as required
- Sends overnight and messenger outgoing mail
- Managing and communicating status reports to management and external partners
- Responsible for composing and mailing all claim letters using departmental guidelines.
- Prepares all new matter paperwork to open cases
- Assists with creation, preparation and maintenance of claims information and status updates for various open matters
- Coordinates conferences, meetings, appointments, and prepares necessary materials as needed, tracks invites and RSVP’s to department events
- Coordinates travel arrangements by securing air, hotel, and car reservations
- Participates as needed in special department projects
- Tracks the status of all matters and prepares client authorizations upon request
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Fifth year college or university program certificate; or one to two years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to negotiate to provide the best outcomes.
CERTIFICATES, LICENSES, REGISTRATIONS
This job has no above requirements
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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