Claims Service Representative I

2 weeks ago


Gardena, United States Automobile Club of Southern California Full time
Claims Service Representative I - Total Salvage

You will support the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include investigation, evaluation, and negotiation of lower complexity claims in compliance with established company technical and customer service best practices.

Responsibilities include the following:

  • Communicate and interact with a variety of individuals including insureds and claimants.
  • Explain benefits, coverages, fault, and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
  • Conduct phone and/or field investigations to determine liability and damages. Identify and obtain statements from insureds, claimants and witnesses.
  • Evaluate and determine claim values upon receipt and assessment of property, medical and liability data.
  • Negotiate within settlement authority with insureds and claimants to resolve first and third-party claims.
  • Handle administrative functions, update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, etc.
  • Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability.
  • Coordinate with internal and external departments as required.
  • Identify cross-sell opportunities based on members’ product needs and service requests.
  • Enhance member relationship by diversifying use of products and services. Provide sales leads to insurance, travel and other departments as appropriate.

Education/Experience:

  • Four-year college degree or equivalent combination of education and experience required.
  • No prior claims experience required.
  • Moderate computer literacy required.
  • General understanding of negligence desired.
  • Advanced organization and planning recognition skills required.
  • Advanced oral and written communication skills required.
  • Advanced interpersonal skills required.

The starting pay range for this position is $25.48 – $28.03 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more)

The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.



  • Gardena, United States American Automobile Association Full time

    Claims Service Representative I - Total Salvage You will support the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include...

  • Sales Representative

    3 weeks ago


    Gardena, United States TriCom Quest Full time

    Job DescriptionJob DescriptionSales Representative$70-73K (DOE) plus commissionMedical, Dental, Vision, 401K, sick leave, vacation pay, holiday pay, computer, cell phone and company carRequired valid driver's license  Requirements of the Sales Representative:Proven work experience as a Sales Representative (B2B)Bachelor's degree is a big plus, but...

  • Program Manager

    7 days ago


    Gardena, United States Ducommun Incorporated Full time

    **Job Snapshot**: **Location**: Gardena, CA**Job Type**: - Other- **Date Posted**: - 5/8/2024**Program Manager** The following describes in general terms the purpose and scope of the position. The Program Manager I is responsible for the execution of all aspects of the program to ensure that all activities are carried out in accordance with technical and...


  • Gardena, United States Menjivar Agency Full time

    Job DescriptionJob DescriptionWe are in a fast paced world, most people want to be helped at the click of a button and yet so many companies have not yet tapped into technology in the Insurance Sales space.One of the major issues most life insurance agents have faced in the past is the lack of engaging with interested buyers. The industry was, for many...


  • Gardena, United States The Wine Source Inc. Full time

    Wine Sales Representative.We are looking for candidates in Orange County, Los Angeles, Santa Barbara, San Diego and San Francisco. Our Sales Representative's goals will be to develop their territory by identifying target accounts, making product presentations, and generating sales in an effective and professional manner. The right people will be...


  • Gardena, United States American States Water Full time

    Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Water Distribution Operator I...


  • Gardena, United States Hollywood Body Jewelry Full time

    **PLEASE DO NOT CALL REGARDING THE POSITION, WE WILL CONTACT YOU.**: - Previous experience in phone sales and or customer service preferred - Hourly base pay - Experienced in customer service - Excellent communication skills required - Team player mentality with a positive attitude - Punctual - Can do attitude - Capable of overcoming objections from...


  • Gardena, United States Bank of Hope Full time

    Provides day-to-day consultation, training, instruction and troubleshooting or problem-solving to technical staff and end users for hardware, software and related computer systems. End user support for handheld and peripheral devices. Implement performance upgrades to PCs, including the installation of CPUs, I/O and NIC cards, ribbon cables, hard drives,...

  • Mailroom Clerk

    6 days ago


    Gardena, United States Konnect Holdings, LLC Full time

    An excellent healthcare company in Anaheim, CA is looking for a Mailroom Clerk. This position is responsible for processing all Mail/Imaging operations by performing the following duties described below. The incumbent will provide support to the Claims and UM department. Key Responsibilities - Pick up, sort and label all mail designated as wrong medical...


  • Gardena, United States E-Z LOK Full time

    Applications for E-Z LOK products are far and wide. As a relatively small fish in a big pond, our growth potential is off the charts. Management is dedicated to providing the necessary tools to leverage our agility as a small company, to grow our market share as well as develop new products to launch. Researching and ultimately growing this business is a...


  • Gardena, United States PRO-ACCESS SOLUTIONS INC Full time

    Job DescriptionJob Description We are seeking an automatic and commercial door sales representative for Southern CA to join our growing team! Responsibilities: Develop and maintain relationships with relevant contractors, architects, suppliers, owners, and various commercial facilities Generate complete quotes from construction plans, site visits, email...


  • Gardena, United States Memorial Hospital of Gardena Full time

    Job DescriptionJob DescriptionPatient Access RepresentativeJob Summary:Reports to the Patient Access Supervisor, Manager and/or Director is responsible for registering patients, obtaining demographic data, and identifying payment source on patient registrations. Assist patient(S) in collecting payments for services rendered and ensuring that the patient is...


  • Gardena, United States Memorial Hospital of Gardena Full time

    Job DescriptionJob DescriptionPatient Access RepresentativeJob Summary:Reports to the Patient Access Supervisor, Manager and/or Director is responsible for registering patients, obtaining demographic data, and identifying payment source on patient registrations. Assist patient(S) in collecting payments for services rendered and ensuring that the patient is...


  • Gardena, United States Pipeline Health System, LLC Full time

    Patient Access RepresentativeJob Summary: Reports to the Patient Access Supervisor, Manager and/or Director is responsible for registering patients, obtaining demographic data, and identifying payment source on patient registrations. Assist patient(S) in collecting payments for services rendered and ensuring that the patient is aware of their financial...


  • Gardena, United States Transamerican Auto Parts Full time

    Initiates excellent service by greeting, engaging, and connecting with all customers Drives sales by utilizing suggestive selling techniques and product knowledge to promote and sell additional parts and services Inform customers with questions and i Parts, Salesperson, Sales, Automotive, Manufacturing, Media


  • Gardena, United States Pipeline Health System, LLC Full time

    We're Here for Our Communities. With four hospitals in Los Angeles, California, we are focused on providing the care and service our communities deserve - including 24/7 emergency care. Our staff, physicians and corporate leaders share a commitment to empower those in our communities to live the healthiest lives possible. Our patients are a diverse...


  • Gardena, United States Pipeline Health System, LLC Full time

    We're Here for Our Communities.With four hospitals in Los Angeles, California, we are focused on providing the care and service our communities deserve - including 24/7 emergency care.Our staff, physicians and corporate leaders share a commitment to empower those in our communities to live the healthiest lives possible. Our patients are a diverse population...


  • Gardena, United States Memorial Hospital of Gardena Full time

    Job DescriptionJob DescriptionWe’re Here for Our Communities.With four hospitals in Los Angeles, California, we are focused on providing the care and service our communities deserve – including 24/7 emergency care.Our staff, physicians and corporate leaders share a commitment to empower those in our communities to live the healthiest lives possible. Our...

  • Sales Associate

    2 weeks ago


    Gardena, United States PSAPAmerican Gem Packaging Solutions LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Associate to join our PSAP! Results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.Responsibilities:Present and...


  • Gardena, United States Pipeline Health System, LLC Full time

    Job Summary: The Lab Assistant I is responsible to perform phlebotomy, specimen processing, and micro plating. Professional application of the laboratory's principles, theories, techniques of phlebotomy and specimen processing will be required. This position reports to the lead laboratory assistant, laboratory manager/supervisor, and/or the administrative...