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Divisional Credit Manager

2 months ago

Atlanta, United States Floor & Decor Full time
Job DescriptionJob Description

Purpose:

This position reports to the Director of Credit Programs, with a dotted line to the Sr. Manager of Credit Operations.  The primary responsibility of the Divisional Credit Manager will be driving the growth of the company’s private label credit programs, including consumer and PRO, within their assigned areas and through this, the growth of the company’s overall growth and profitability. This position will serve as a vital link between the stores and their SSC partners with a focus on driving credit sales through identifying areas of opportunity and determining and executing strategies to drive improved results. The Divisional Credit Manager will also serve as the first point of contact for store and customer service issues. This role owns the responsibility of improving the knowledge, skills and sales behaviors of F&D store leadership and associates to increase credit sales within each individual store in their areas.

Minimum Eligibility Requirements:

  • Three+ years of relevant experience in progressively responsible sales leadership roles within retail required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the Company
  • Must possess strong leadership and communication abilities to drive ideas across their areas
  • Clear and concise communicator accomplished at executing strategy and building consensus without direct authority
  • Ability to analyze credit and sales data and develop recommendations and strategic solutions.
  • Ability to lead and influence change
  • Demonstrated retail sales experience with an emphasis on influential leadership and improving productivity, service, and quality in a sales environment
  • Proven management of multiple, concurrent, organization wide projects with significant credit and sales impact
  • Exceptional presentation skills
  • Ability to work collaboratively
  • Proven problem-solving and team building skills
  • Excellent organizational, planning, prioritization and time management skills
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment

Essential Job Functions:

  • Drive credit performance by analyzing each of the markets in the Areas to determine a plan of action to generate improved, consistent, and sustainable results
  • Consistently review key performance indicators to identify and address opportunities for improvement including implementing marketing initiatives specific to assigned markets
  • Ensure that all store leadership and associates within the Areas understand all regulatory requirements of marketing and presenting the credit program to our customers
  • Act as a coach to store leadership and as a resource to each store employee to inspire and promote the success of each store
  • Lead the implementation of credit sales behaviors, tools, and technology improvement initiatives across the areas
  • Serve as the first point of contact for store and customer service issues
  • Facilitate In-store training on credit customer benefits, sales behaviors, tools and processes to enable Floor & Decor stores to deliver a consistent, “best in class” experience, driving sales and service
  • Continuously drive sales results through team engagement, empowerment and accountability

 Working Conditions (travel & environment)

  • Limited travel required including air and car travel.
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse

PHYSICAL/SENSORY    REQUIREMENTS

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. 

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

​

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Company DescriptionFloor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.

From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.

With 200 stores and counting, the opportunities to advance within our organization are endless

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.Company DescriptionFloor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.\r
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From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.\r
\r
With 200 stores and counting, the opportunities to advance within our organization are endless\r
\r
To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.