Sales Support Specialist

1 week ago

Raleigh, United States Hired by Matrix Full time
Job DescriptionJob Description

HYBRID OPPPORTUNITY

 
What You'll Do: 

  • Provide the best possible service and the best possible cost to our customers but only after we’ve examined all the possible risk.
  • Reading and Responding to Customer RFQ’s and RFP’s
  • Determining the manpower and tooling required to complete Power Transformer installations
  • Working with internal teams who coordinate the Sale of the transformer, the logistics (moving the transformer from the factory to the jobsite), the PM team who provides 1:1 Service to the customer, the Proposals Team who builds the final bid documents, and our team, who provides the installation.
  • Responsibilities include preparation and delivery of technical scope for planned inspections.

What You’ll Bring:

  • Ambition and Drive. Thrive in a fast-paced job and will stick with the work when it becomes more and more complex.
  • Technical background relevant for the Service Team.
  • Technical degree (ex. Bachelor or master’s in engineering, IT, Chemistry, Finance, Construction, or Design) or experience in a comparable position that easily translates into success.
  • Extremely Organized and detail oriented
  • Industry Automation is a plus
  • Previous experience with Transformers is a plus
  • Eager to learn and engage in supporting your coworkers with your newfound knowledge.
  • Interest in process improvement is a benefit, as this is something we work with daily
  • Work closely with internal stakeholders, global teams, and our customers.
  • Excellent verbal and written communication in addition to excellent follow through.
  • Comfortable with working in several different systems (Salesforce, Excel, Jira, etx).
  • Structured, Collaborative and positive attitude
  • Respectful of all cultures, religions, genders, orientations, and abilities.
  • 1-2 travels to the jobsite per year, review planned and performed maintenance that has been performed by our Field Service Engineers. 

Position Type: Contract

Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.

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