Mortgage - Retail Production Support

1 month ago


Miami, United States PRMG, INC Full time
Job DescriptionJob Description

Job Summary:

Responsible for working with Retail Branch Ops and Sales staff to assist in Production. Responsibilities will include, but are not limited to ongoing training support, Onboarding support, implementation of best practices nationwide and assisting with Production questions, scenarios and loan structuring. Position requires strong communication skills and problem-solving initiative.

Responsibilities:

  • Become expert on and evaluate best practices for Retail Production as well as missed opportunities as it relates to origination, fulfillment and support.
  • Constantly collect feedback and insights to determine a multifaceted training program for Retail Branch Ops and Sales Staff; beyond the goals of a single training course.
  • Gain National alignment from various departments and collaborate to create a “National experience” and allow for National fulfillment standards.
  • Collaborate/Design/Administer a formal peer-to-peer certification programs and “learning loops” for Retail Branch Ops and Sales Staff (Translate Knowledge/Gain knowledge, Practice/Apply Knowledge, Get Feedback).
  • Develop and present efficiencies to aid production team in managing pipelines more effectively and profitably by leveraging knowledge and tools offered (report Heather is doing today)
  • Works with key departments within the company on behalf of the Production/Production Support groups.
  • Assisting National Retail Production Support Manager in main objectives as determined
  • Develop and implement training programs to enhance team performance and ensure compliance with industry standards.
  • Monitor daily operations to ensure timely and accurate processing of loan applications.
  • Implement process improvements to increase efficiency and reduce turnaround times.
  • Develop and implement training programs to enhance team performance and ensure compliance with industry standards.

Experience:

  • Minimum 5 years’ mortgage industry experience.

Job Type: Full-time

Pay: $22.00 - $28.84 per hour

Benefits:

 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 

Schedule:

 

  • 8 hour shift
  • Monday to Friday
  • Overtime

 

Ability to commute/relocate:

 

  • Miami, FL 33155: Reliably commute or planning to relocate before starting work (Required)

 

Experience:

 

  • Mortgage Industry: 5 years (Preferred)

 

Work Location: In person

Company DescriptionSince 2001, Paramount Residential Mortgage Group (PRMG) continues to be a leading lender in the mortgage industry. As a privately held mortgage banker and residential home lender, PRMG has successfully helped many borrowers purchase and refinance their homes throughout the United States. Our goals are to provide customers with innovative products, cutting edge technology and industry-leading customer service.

When we first opened our doors 13 years ago, we had a staff of 3 committed individuals. Today, PRMG employs over 600 people in close to 40 branches throughout the United States.Company DescriptionSince 2001, Paramount Residential Mortgage Group (PRMG) continues to be a leading lender in the mortgage industry. As a privately held mortgage banker and residential home lender, PRMG has successfully helped many borrowers purchase and refinance their homes throughout the United States. Our goals are to provide customers with innovative products, cutting edge technology and industry-leading customer service.\r
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When we first opened our doors 13 years ago, we had a staff of 3 committed individuals. Today, PRMG employs over 600 people in close to 40 branches throughout the United States.

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