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Call Center

2 months ago

Philadelphia, United States Malibu Events Promotion Full time $22 - $25
Job DescriptionJob Description

Are you a people person with a passion for delivering exceptional customer service? We’re looking for friendly, enthusiastic Call Center & In-Person Customer Service Agents to join our team Whether you enjoy helping customers over the phone or in person, this role offers the perfect opportunity to combine both, with plenty of room for growth and bonuses for high performance.

What You’ll Do:

  • Provide outstanding customer service via phone, email, and in-person interactions.
  • Resolve customer inquiries, complaints, and issues with a positive and helpful attitude.
  • Process orders, manage accounts, and update customer information in our systems.
  • Assist with in-person customer support, including check-ins, product assistance, and more.
  • Collaborate with other team members to ensure customers receive the best possible experience.
  • Ensure follow-ups and provide solutions to customer needs in a timely and efficient manner.

Why You’ll Love Working Here:

  • Competitive Pay: $22-$25 per hour PLUS bonuses for meeting and exceeding performance targets.
  • Comprehensive Benefits: Health, dental, and vision insurance for full-time employees.
  • Work-Life Balance: Enjoy paid time off and flexible working hours.
  • Growth Opportunities: There’s a clear path to full-time employment if you excel in your role.
  • Supportive Team Culture: Join a positive, collaborative environment that values your contributions.
  • Training Provided: Gain valuable skills in both call center and in-person customer service.

Key Requirements:

  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and a customer-first mindset.
  • Ability to multi-task, stay organized, and work well under pressure.
  • Previous customer service or call center experience is a plus, but not required – we provide training
  • Ability to work flexible hours, including some evenings and weekends.

Bonus Perks:

  • Regular bonuses for top performers.
  • Fun and engaging team activities to boost morale and encourage collaboration.
  • A chance to work with a dynamic team, while building valuable customer service skills.

Location: [City, State] (Easily accessible)

Apply Today and Elevate Your Career

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Don’t miss out on the chance to join a dynamic team – apply now and start making a difference

Company DescriptionAt Malibu Events, we go beyond traditional event planning and advertising. Our range of services is designed to meet every aspect of your promotional needs, ensuring a holistic and impactful brand experience. From in-depth brand strategy consultations to captivating social media campaigns, and from exclusive VIP experiences to impactful trade show presentations, we offer a suite of services that cater to the evolving demands of the modern market. Dive into our specialized services and discover how we can elevate your brand to new heights.Company DescriptionAt Malibu Events, we go beyond traditional event planning and advertising. Our range of services is designed to meet every aspect of your promotional needs, ensuring a holistic and impactful brand experience. From in-depth brand strategy consultations to captivating social media campaigns, and from exclusive VIP experiences to impactful trade show presentations, we offer a suite of services that cater to the evolving demands of the modern market. Dive into our specialized services and discover how we can elevate your brand to new heights.