Dental Assistant Supervisor

4 weeks ago

Hayward, United States Tiburcio Vasquez Health Center Full time
Job DescriptionJob DescriptionUnder the direct supervision of the Associate Dental Director and the general supervision of the Chief Integration Officer, the Dental Assistant Supervisor (DAS) is responsible for supervising all dental auxiliary staff, as well as support dentist’s chair-side. The DAS must be able to work with the Dental office manager to optimize the workflow between front and back office, ensures appropriate staffing for clinical support, and arranges for orientation, training, testing, and evaluation of dental auxiliary staff. Collaborates with the Dental Office Manager in staff scheduling, productivity, and operational improvement and management issues. Be professional, objective, and have superior customer service standards, and performs basic supportive dental procedures specified by codes and regulations of the Dental Board of California.

Compensation:

RDA: $32.21 - $36.06 per hour, depending on experience.

DA: $28.85 - $32.69 per hour, depending on experience.

Responsibilities:

  • Supervise all dental auxiliary staff which includes all Dental Assistants and Registered Dental Assistants and Dental Hygiene students on site. Resolve staffing issues and facilitate conflict resolution for staff under direct supervision.
  • Responsible for infection control and prevention at the dental offices – ensure that waterlines are maintained, sterilization and infection control protocols are adhered to all sites and documented appropriately.
  • Responsible to make sure that all the dental sites are compliant with radiation safety, spore testing etc.
  • Enforce effective communication among team members, resolve staffing issues and facilitate conflict resolution for staff under direct supervision.
  • Assist in coordinate interviews, Hire dental auxiliary staff with the support of Chief Integration Officer and HR department.
  • Coordinate, plan and provide orientation, job-relevant trainings, supervision, and evaluation of dental support staff to ensure compliance with all health center policies and procedures and efficient and effective delivery of patient services.
  • Conduct daily staff huddles, monthly group and monthly staff meetings with allied dental staff to discuss performance, operational issues and plan improvement activities.
  • Work with auxiliary staff in making service tech calls when equipment repairs are needed.
  • Support dental staff with ordering and maintaining an up-to-date inventory of dental supplies for the dental clinic(s).
  • Support with Internal and external audits, updating licenses for equipment and maintain the inventory of all the equipment by site with support of auxiliary staff.
  • Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
  • Work extremely well under pressure, meet multiple and often competing deadlines.
  • At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
  • Perform all RDA duties when working chair side.
  • Performs back-up Dental Receptionist duties as needed or directed by supervisory staff in order to ensure smooth and efficient operations of dental office.
  • Make sure all the lab logs are maintained at all sites and mentor new staff with training and management of lab cases.

  • Performs all duties and service in full compliance with TVHC’s Service Excellence Standards.
  • Performs other related duties in support of dental/clinical services as may be assigned by Chief Integration Officer.

Requirements

  • High school Graduate (or GED) required.
  • Bilingual English/Spanish required.
  • BLS required.
  • Possession of current RDA license/Dental Assistant Certification required.
  • Completion of Radiation Safety Course (California X-ray) strongly preferred.
  • Certificate for coronal polish and sealants is recommended.
  • Minimum of three years of experience in a dental setting preferred.

Qualifications:

  • Strong verbal communication skills and knowledge of dental health education subjects; ability to effectively communicate with patient population and staff; demonstrate a high degree of diplomacy and tact.
  • Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
  • Working knowledge of “Universal Precautions” and demonstrates professionalism at all times.
  • Willingness to work evenings and/or weekends; demonstrates flexibility in regard to job duties and assignments.

Benefits

We offer excellent benefits including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.

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