Sales and Customer Relations Rep

1 month ago


Frisco, United States Sota Marketing Full time
Job DescriptionJob Description

We are seeking a Sales And Customer Relations Rep to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • High school diploma/GED
  • Able to work Full-time
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionOur company is a retail partner of AT&T, one of the largest telecommunications companies in the United States. We operate inside local retail stores to provide customers with personalized service and assistance with a wide range of products and services offered by AT&T. Our dedicated team of sales associates is knowledgeable about the latest devices, plans, and promotions, and is committed to helping customers find the best solutions to meet their individual needs. Whether customers are looking to upgrade their phone, switch to a new plan, or add new services, our team is here to provide expert guidance and support every step of the way.Company DescriptionOur company is a retail partner of AT&T, one of the largest telecommunications companies in the United States. We operate inside local retail stores to provide customers with personalized service and assistance with a wide range of products and services offered by AT&T. Our dedicated team of sales associates is knowledgeable about the latest devices, plans, and promotions, and is committed to helping customers find the best solutions to meet their individual needs. Whether customers are looking to upgrade their phone, switch to a new plan, or add new services, our team is here to provide expert guidance and support every step of the way.

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