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Quality Assurance Specialist

3 months ago


West Lebanon, United States Ledyard National Bank Full time
Job DescriptionJob Description

The Quality Assurance Specialist is responsible for ensuring that the financial institution's operations, products, and services meet the established standards of quality, including reliability, usability, and performance. The specialist will monitor, inspect, and propose measures to correct or improve the organization's final products and processes to meet established quality standards. Qualifications: High School Diploma or equivalent, one-year experience in banking, opening and servicing deposit/loan accounts, or comparative office experience preferred, strong understanding of regulatory requirements and compliance issues in the financial sector, excellent analytical and problem-solving skills, proficient in using quality management software and tools. Location: Hybrid with an office base in West Lebanon, NH.