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Clinical Liaison

2 months ago

Phoenix, United States Touchstone Health Services Full time
Job DescriptionJob Description

General Summary:

The general purpose of the Clinical Liaison: The Clinical Liaison is responsible for overseeing the comprehensive assessment processes for individuals with Serious Emotional Disturbance (SED) and Severe Mental Illness (SMI). In addition, the Clinical Liaison will work with the Chief Clinical Officer and Clinical Directors to ensure that all aspects of the assessment and planning phases are executed with precision and adherence to regulatory standards.

 

Qualifications:

· Must be at least 21 years of age

· Master's degree in a related field (e.g., Psychology, Social Work, Counseling).

· Clinical licensure (e.g., LCSW, LPC, LMFT, LISAC. At minimum associate licensure required, but independent licensure preferred.

· Valid Arizona Driver's License

· Must possess an AZ Fingerprint Clearance Card or be eligible for one

· Proven experience in mental health assessment and service planning.

· Familiarity with relevant regulations and standards.

· Strong organizational, communication, and interpersonal skills.

· Proficient with MS Office products, email, internet, basic database navigation.

· Knowledge of electronic health records (EHR) systems.

· Ability to work independently and collaboratively within a multidisciplinary team.

Essential Functions:

  1. SED & SMI Packets Management:
    • Compile and maintain accurate and up-to-date SED and SMI packets for all applicable members.
    • Collaborate with internal & external entities to collect necessary information, ensuring the completeness and accuracy of the packets. In addition, when SED approved, coordinating with Member Services to ensure the insurance payor is updated in the EHR.
  2. Behavioral Health Professional (BHP) Duties:
    • Work with all Clinical Directors to ensure timely review and singing of all assessments (72 hours) and services plans (72 hours).
    • Conduct thorough reviews of assessments and service plans conducted by staff to ensure compliant documentation.
    • Provide constructive feedback to staff, ensuring that assessments are comprehensive and align with industry standards and organizational protocols.
    • Collaborate with the Clinical Directors to address any deficiencies or gaps in assessments and service plans.
    • Work with Clinical Directors to ensure that all BHPP and BHT staff receive BHP oversight/supervision at minimum 1 every 2 weeks.
  3. Collaboration and Communication:
    • Work closely with clinical and case management teams to facilitate seamless communication regarding individual cases.
    • Collaborate with external agencies, community partners, and healthcare professionals to gather additional information and insights for comprehensive assessments.
    • Maintain clear and open lines of communication with all stakeholders involved in the assessment and service planning process.
  4. Regulatory Compliance:
    • Stay updated on relevant regulations, policies, and best practices related to SED and SMI assessments, service planning and assessment.
    • Ensure all processes and documentation meet or exceed regulatory requirements.
  5. Performs other duties as assigned.

 

Company DescriptionTouchstone has been an integral part of the community since its creation in 1968, serving families across Maricopa and Pima Counties with over 15 programs encompassing a variety of behavioral/therapeutic practices. As a Joint Commission Accredited organization, Touchstone provides quality care and support services to our service members.

Touchstone Health Services
Touchstone partners with individuals, families, schools and other service providers to deliver the optimal continuum of health, education and social services, with an emphasis on services that support individuals and families to acquire the skills to live productive and responsible lives. Touchstone focuses on evidence-based programs or best practice approaches to help youth and their families find strategies to reach their behavioral health goals. Touchstone believes in approaching members through a trauma informed lens with an emphasis on building resilience and creating sustainability for youth to maintain their successful outcomes of treatment.

Summary of Services:
•\tIn-home/in-office/virtual Outpatient Treatment
•\tHigh-needs/Targeted/Universal Case Management
•\tSchool Based Services
•\tInfant and Early Childhood Team
•\tMultisystemic Therapy & MST for Problem Sexual Behaviors
•\tAutism Center of Excellence
•\tTherapeutic Groups/Parent Training
•\tIntensive Outpatient Program
•\tRespite
•\tWhatever It Takes
•\tPrevention ServicesCompany DescriptionTouchstone has been an integral part of the community since its creation in 1968, serving families across Maricopa and Pima Counties with over 15 programs encompassing a variety of behavioral/therapeutic practices. As a Joint Commission Accredited organization, Touchstone provides quality care and support services to our service members. \r
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Touchstone Health Services \r
Touchstone partners with individuals, families, schools and other service providers to deliver the optimal continuum of health, education and social services, with an emphasis on services that support individuals and families to acquire the skills to live productive and responsible lives. Touchstone focuses on evidence-based programs or best practice approaches to help youth and their families find strategies to reach their behavioral health goals. Touchstone believes in approaching members through a trauma informed lens with an emphasis on building resilience and creating sustainability for youth to maintain their successful outcomes of treatment. \r
\r
Summary of Services:\r
•\tIn-home/in-office/virtual Outpatient Treatment\r
•\tHigh-needs/Targeted/Universal Case Management\r
•\tSchool Based Services\r
•\tInfant and Early Childhood Team\r
•\tMultisystemic Therapy & MST for Problem Sexual Behaviors\r
•\tAutism Center of Excellence\r
•\tTherapeutic Groups/Parent Training\r
•\tIntensive Outpatient Program\r
•\tRespite\r
•\tWhatever It Takes\r
•\tPrevention Services