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Customers service representative

3 months ago

Missouri City, United States Adven Group LLC Full time $17 - $22
Job DescriptionJob Description

Location: Missouri City, TX
Position: Customer Representative
Job Type: Full-Time
Working Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Job Summary:

A leading mattress production facility in Missouri City, TX, is seeking a dedicated and efficient customer representative to join our team. The ideal candidate will be responsible for handling customer communications, coordinating with internal departments, and ensuring smooth operations related to shipments and deliveries.
Key Responsibilities:
Bilingual
Customer Communication: Promptly respond to customer emails with accurate and up-to-date information, redirecting inquiries to the appropriate departments as necessary.

Coordination of Shipments: Work closely with relevant parties to guide trucks arriving for raw materials, processed materials, or product pickups, and accurately record all incoming and outgoing shipments.

Call Management: Efficiently transfer incoming calls to the correct departments or personnel.

Team Collaboration: Collaborate with various units to ensure smooth operations and effective communication.

Documentation: Maintain precise records of all customer interactions, communications, and shipments.

Benefits:


Health Insurance

Dental and Vision Insurance

401K Plan

Paid Leave

How to Apply:

Interested candidates should submit their resumes and a cover letter outlining their qualifications and experience.

This company is an equal-opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all employees.