Customer Service Representative

2 weeks ago


Wills Point, United States Texwin Full time
Job DescriptionJob Description

We are looking for a Customer Service Representative who will be responsible for providing exceptional service, resolving customer issues, providing product information and calling customers for scheduling installations. The Customer Service Representative will be the first point of contact for customers and will be expected to build relationships and ensure customer satisfaction. Phone Skills are essential to excel in this position.

 

Hourly : $13 - $17.00 

 

Customer Service Duties and Responsibilities:

 

  • Respond to customer inquiries in a timely manner

  • resolve customer complaints and provide solutions in a professional and courteous manner

  • Provide product information for customers

  • Process and ensure accuracy of the orders

  • Follow up with customers to ensure satisfaction

  • Build relationships with customers

Customer Service Requirements and Qualifications:

  • Proven customer service experience

  • Excellent communication, organization, and problem solving skills

  • Professional attitude and strong interpersonal skills

  • Able to multitask and prioritize tasks

  • Able to work independently and as part of a team

  • Proficient in MS office

  • Scheduling Appointments

  • Resolving scheduling conflicts

  • Respond to customers questions and complaints

  • Computer proficiency

  • Prior Scheduling or customer service experience is a plus

  • Process payments

  • Update Client information 

Company DescriptionWe are a leading manufacturer, retailer and rent-to-own provider of high-quality wood and metal buildings, including garages, carports, barns, pole barns, portable buildings and various other custom metal structures.

Established in 1999 and headquartered in Wills Point, Texas, we have been supporting rural and semi-rural customers throughout Texas, Oklahoma, Arkansas and Louisiana for 25 years. Following a recent change in ownership, we are now preparing for a period of unprecedented growth.Company DescriptionWe are a leading manufacturer, retailer and rent-to-own provider of high-quality wood and metal buildings, including garages, carports, barns, pole barns, portable buildings and various other custom metal structures.\r
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Established in 1999 and headquartered in Wills Point, Texas, we have been supporting rural and semi-rural customers throughout Texas, Oklahoma, Arkansas and Louisiana for 25 years. Following a recent change in ownership, we are now preparing for a period of unprecedented growth.

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