Customer Service Representative
2 weeks ago
We are looking for a Customer Service Representative who will be responsible for providing exceptional service, resolving customer issues, providing product information and calling customers for scheduling installations. The Customer Service Representative will be the first point of contact for customers and will be expected to build relationships and ensure customer satisfaction. Phone Skills are essential to excel in this position.
Hourly : $13 - $17.00
Customer Service Duties and Responsibilities:
Respond to customer inquiries in a timely manner
resolve customer complaints and provide solutions in a professional and courteous manner
Provide product information for customers
Process and ensure accuracy of the orders
Follow up with customers to ensure satisfaction
Build relationships with customers
Customer Service Requirements and Qualifications:
Proven customer service experience
Excellent communication, organization, and problem solving skills
Professional attitude and strong interpersonal skills
Able to multitask and prioritize tasks
Able to work independently and as part of a team
Proficient in MS office
Scheduling Appointments
Resolving scheduling conflicts
Respond to customers questions and complaints
Computer proficiency
Prior Scheduling or customer service experience is a plus
Process payments
Update Client information
Established in 1999 and headquartered in Wills Point, Texas, we have been supporting rural and semi-rural customers throughout Texas, Oklahoma, Arkansas and Louisiana for 25 years. Following a recent change in ownership, we are now preparing for a period of unprecedented growth.Company DescriptionWe are a leading manufacturer, retailer and rent-to-own provider of high-quality wood and metal buildings, including garages, carports, barns, pole barns, portable buildings and various other custom metal structures.\r
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Established in 1999 and headquartered in Wills Point, Texas, we have been supporting rural and semi-rural customers throughout Texas, Oklahoma, Arkansas and Louisiana for 25 years. Following a recent change in ownership, we are now preparing for a period of unprecedented growth.
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