Customer Service Representative

2 weeks ago


Dana Point, United States Alina Corbeanu Insurance Agency Inc Farmers Insurance Full time

Our office is _quickly growing _and we need someone who we can train to fit in our office puzzle The position offered is** full time**. Our Customer Service Representative needs to_ exceed customer service standards_ to current clients while also **_assisting prospects as they call in_**.

**No prior experience is necessary**

**Salary**: $20.00 - $25.00 per hour
**Benefits**
Hourly Base Salary + Commission + Bonus Opportunities

Hands on Training

Health Insurance

Paid Time Off (PTO)

Life Insurance

Evenings Off

Career Growth Opportunities

Mon-Fri Schedule

**Responsibilities**
- Process customer policy change requests.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

**Requirements**:

- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.



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