Customer Service Specialist

3 weeks ago


Remote, United States PrideStaff Full time
Job DescriptionJob Description

Customer Service Specialist

Be a part of a dynamic and energic team as a Customer Service Specialist. Bring your attention to detail and fantastic communication skills to aid in an important aspect of our client's overall experience.

Compensation: $18/Hour
Location: Hybrid, on site in our Gainesville office 2 days a week
Schedule: Mon-Fri, 9AM-6PM (hybrid: 2 days in-office, 3 days remote) - final schedule assigned by manager

Responsibilities:

  • Advancing order flow, answering questions from customers and internal staff, and removing roadblocks on orders.
  • Maintain operational efficiency by managing assigned records
  • Maintaining communication with all involved parties to ensure requests are completed in a timely manner while adhering to individual client profiles for each order

Requirements:

  • Two years of experience in call center or customer service
  • Good written and verbal communication skills
  • Proficient data entry skills 
  • Ability to analyze work and notice trends
  • Problem solving with a desire to help others
  • Knowledge of Microsoft Outlook, Excel and Word

Benefits:
PrideStaff offers competitively priced health, dental and vision insurance plans. Inquire for more details.

Company DescriptionOur mission:
Consistently provide client experiences focused on what they value most.

At PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something rightCompany DescriptionOur mission:\r
Consistently provide client experiences focused on what they value most.\r
\r
At PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right

  • Remote, Oregon, United States Vantage Point Solutions Full time

    Customer Contact SpecialistJob SummaryThe Customer Contact Specialist's role is to educate customers on broadband services and discuss fiber placement and connection processes with owners of residential homes and small businesses. This role will be required to take detailed field records of the fiber placement plan and relay information to our Outside Plant...


  • Remote, Oregon, United States Topstep Full time

    [Customer Service / Remote] - Anywhere in U.S./ Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools, and systems;...


  • Remote, Oregon, United States OnBoard Full time

    Customer Support Specialist I Function: Customer Experience Reports to: Manager, Customer Support Reviewed: Position Summary: The Customer Support Specialist provides tier one support for our products with both customers and internal employees. This position involves troubleshooting product software and technical issues for existing customers, becoming a...


  • Remote, Oregon, United States Membersy Full time

    Customer Success Specialist, Enterprise As a Customer Success Specialist on our Enterprise Team, you'll be dedicated to nurturing relationships and driving success within our enterprise-level dental practices. This position requires strategic engagement, complex problem-solving, and collaboration with internal teams to meet the unique needs of our enterprise...


  • Remote, Oregon, United States Good Dog Full time

    We are looking for a highly-motivated and empathetic Customer Support Specialist with a passion for providing outstanding human-centered support to join the Good Dog team As a member of the Customer Care team, you'll be responsible for building trusted relationships with our customers by ensuring puppy buyers have a truly phenomenal experience finding their...


  • Remote, Oregon, United States CoLab Software Full time

    At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner. Our product, CoLab, is the world's first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers...


  • Remote, Oregon, United States Certified Mobile Notary Service Full time

    Certified Mobile Notary Service () is now seeking Email Marketing Specialists to work remotelyIn this role, you will be responsible for handling various clerical tasks remotely, supporting our remote mobile notary signing agent department by inputting entries into an Excel spreadsheet. Your main tasks will involve posting job ads, managing email campaigns,...


  • Remote, Oregon, United States Cision Full time

    Account Specialists are responsible for holistically managing Cision's customer relationships from a mid-market brand, revenue, product and renewal perspective. The objective is to retain 100% of revenue across various renewals and products. In addition, Account Specialists are responsible for all cross-selling efforts within their account base. A Cision...


  • Remote, Oregon, United States MAJORITY Full time

    MAJORITY is a groundbreaking all-in-one digital financial service app that includes an FDIC-insured account, Visa card, money remittance, international calling, and many other migrant-focused services. We are built for migrants, by migrants. We believe that everyone deserves the same opportunity to succeed. Our mission is to provide migrants the tools to...


  • Remote, Oregon, United States Careerbuilder-US Full time

    Are you ready to make a difference in your community?Do you want to be a part of an impactful change in the youth of today?If your answer is ABSOLUTELY YES ThenInfiniteis the right career choice for youInfiniteis a rapidly growing team of professional fundraisers looking for motivated, top-notch Customer Service Representatives to join ourPittsburgh- based...


  • Remote, Oregon, United States Revalize Full time

    Company DescriptionAt Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers...


  • Remote, Oregon, United States Zotec Partners Full time

    We're seeking an EDI Payer Services Specialist to join us.What you'll do:Monitor business processes to ensure service level agreements are metInteract with new and current trading partners to capture and analyze requirements, mapping specifications and project objectives Investigate issues related to vendor files Respond with appropriate urgency when process...


  • Remote, Oregon, United States MetLife Full time

    Description and RequirementsIDI Senior Claim Specialist Work Location: Virtual Tampa, FL hires will be training IN OFFICE. Role Value Proposition: At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The IDI Senior Claims Specialist evaluates individual disability income insurance claims and makes claims...


  • Remote, Oregon, United States Dandy Full time

    Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with...

  • Privacy Specialist

    4 weeks ago


    Remote, Oregon, United States Protenus Full time

    The Privacy Specialist is a member of the Protenus Professional Services team in the Customer Experience division. The role reports to the Professional Services Director/Manager. Responsibilities focus on providing Best in KLAS compliance consultative services in partnership with the healthcare organizations using the Protenus Health Compliance Analytics...


  • Remote, United States Axion Contact Center LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Call Center Customer Service Representative REMOTE to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot...


  • Remote, Oregon, United States EngagedMD Full time

    You are an experienced Customer Success Manager with superior relationship management skills, intent on helping a tech organization achieve its mission by building strong relationships with clients and driving deeper into accounts. We're EngagedMD and we have a patient journey application used by more than 2 million users nationwide and internationally since...


  • Remote, Oregon, United States MetLife Full time

    Description and RequirementsLong Term Disability Claims Specialist IIJob Title: Long Term Disability Claims Specialist II Location : Virtual but must be commutable to Tampa, FL and Oriskany, NY offices. TRAINING WILL BE IN PERSONRole Summary:At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The LTD Claims...

  • Customer Experience

    2 weeks ago


    Remote, Oregon, United States GeneDx Full time

    Customer Experience - Senior Full-Stack Software Engineer (Order Management)The RoleGeneDx, the world's leading genomics diagnostics company, is seeking a Senior Full-Stack Software Engineer to join our Customer Experience Platform team. This role will focus on our order processing system which supports our patient and providers, as well as our internal...

  • Web Specialist

    4 weeks ago


    Remote, United States Medical Decicion Logic Inc Full time

    Job DescriptionJob DescriptionThe Web Specialist is responsible for creating, designing, and maintaining the mdlogix website, its clients’ BHLC websites [currently BHLCofmi.org; BHLCofpa.org; BHLCofks.org] and any associated web platforms. You will provide a wide range of services, including writing, designing, editing, proofing, site maintenance,...