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Sales and Support Call Center Specialist

2 months ago

New Orleans, United States Solar Alternatives Full time
Job DescriptionJob Description

Why Solar Alternatives?

We believe in doing well by doing good Solar Alternatives' mission is to help our neighbors save money and secure a sustainable energy future with the best technology available. If you can represent a high-technology product with purpose and value, then you may have a rewarding future in solar energy. Solar Alternatives specializes in Solar Energy, Standby Power, and Energy Efficiency, and in creating opportunity for those with the drive to set and achieve ambitious goals. We believe in recruiting, training and developing individuals with the attitude to help clients and succeed.


Sales and Support Callers are the first and last contact with solar owners looking for system support, and are brand ambassadors for clean energy. You'll have the opportunity to earn base salary plus commission on new services.

We believe in hiring the best, and providing a flexible schedule and job independence to encourage innovation. Help your team grow, and improve your own skills with easy access to colleagues, team leaders, and managers. Every perspective is unique and we value new insight and ideas.

Requirements

  • Excellent communication skills - Persuasive & Friendly (Retail experience a PLUS)
  • Customer service or call center experience helpful (This is an outbound role)
  • Organized and goal-minded with phone calls and email
  • Help explore and find solutions to common problems
  • Keep project data organized and updated in company CRM tool
  • Initiate and support service sales process for the rest of the team
  • Consistent work schedule and availability
  • Stay sharp, professional, and bright eyed with all prospects

Benefits

  • Advanced product and sales training to ensure success
  • Unlimited earning potential, with commission and bonuses
  • Top performers earning $60k+ per year
  • Two weeks paid leave, plus 7 bank holidays
  • Use of professional company tools including customized CRM and VOIP system
  • Qualified leads from the best sources available
  • The peace of mind that comes with offering only best in class products, installation, and services
  • Health insurance, vision, dental benefits standard
  • 401K with company match