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Medical Office Administrator/Case Manager

2 months ago


Concord, United States WeCare for AbetterU Full time
Job DescriptionJob Description

As an Office Administrator and Case Manager, you will be responsible for a variety of tasks such as; providing support to our team, and maintaining a productive work environment, as well as coordinating care for clients, their providers, and managing their equipment needs.

Key Responsibilities:


**Office Management and Administrative Support:**

- Handle incoming and outgoing correspondence, including mail, emails, and phone calls.

- Maintain accurate and organized records, files, and databases.

- Assist with invoicing, billing, and processing payments.

**Case Management:**

- Understand and comply with all governmental, regulatory and company billing and compliance

regulations/policies including but not limited to Medicare and Medicaid programs.

- Establish patient records and record appropriate patient and equipment rental information in each patient's record.

- Coordinate all patient information and process paperwork including preparation of file for billing.

- Follow-up with payers, patients and other appropriate parties to collect open billings in a timely manner and to ensure compliance with billing regulations.

- Develop and maintain working knowledge of current HME products and services offered by our company and all applicable insurance guidelines respecting eligibility for coverage and reimbursement.

- Obtaining coverage, benefit information and prior authorizations for managed care patients.

**Qualifications:**
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Ability to work independently and as part of a team.

**What We Offer:**
- Eligible for benefits after 6 months of employment.
- Opportunities for professional growth and development.
- A positive and collaborative work environment.

 

Company DescriptionWeCare for AbetterU is your one-stop solution for all durable medical equipment. WeCare for AbetterU focuses on providing patients with the highest-quality medical equipment for their safety and well-being. We take pride in bringing patients quality products at affordable prices. Not only do we provide high-quality products, but WeCare for AbetterU believes in providing excellent customer service. Our team works alongside the patient’s insurance plan and doctor to meet each individual’s need. We treat each patient like our family member, hence, ensuring their satisfaction.Company DescriptionWeCare for AbetterU is your one-stop solution for all durable medical equipment. WeCare for AbetterU focuses on providing patients with the highest-quality medical equipment for their safety and well-being. We take pride in bringing patients quality products at affordable prices. Not only do we provide high-quality products, but WeCare for AbetterU believes in providing excellent customer service. Our team works alongside the patient’s insurance plan and doctor to meet each individual’s need. We treat each patient like our family member, hence, ensuring their satisfaction.