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Patient Representative

4 months ago


Webster, United States Clear Lake Medical Center ENT Full time
Job DescriptionJob Description

Looking for a Patient Representative-Front Desk to join our team and provide excellent patient services, ensure patients receive high quality and efficient care in a fast pace medical office.

Responsibilities:

  • Patient check-in and checkout
  • Collect and post payments
  • Answer high volume phone calls
  • Schedule appointments 
  • Medical record requests
  • Process and track referrals
  • Appointment reminders
  • Insurance verification
  • Create and/or follow-up on telephone encounters
  • Review, transfer and title faxes
  • Excellent Patient Services 
  • Patients and work team communication

Experience:

  • Minimum 3 years experience

Education:

  • High school or equivalent

Language:

  • Bilingual Spanish (Preferred but Not Required)