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Patient Access Representative
2 months ago
Job Summary:
As a Patient Access Specialist at UTMB Health, you will be the voice of our organization, creating a nurturing and competent atmosphere for all callers to the Access Center. Your role will involve determining the callers' needs while maintaining a seamless experience, navigating through multiple functions and departments.
Key Responsibilities:
- Represent UTMB Health's voice and values in all interactions
- Determine callers' needs and provide solutions
- Navigate through multiple functions and departments to resolve issues
- Provide exceptional customer service and support
- Collaborate with internal teams to ensure seamless service delivery
Requirements:
- Bachelor's degree or equivalent
- High School diploma or equivalent and two years of customer service and/or clerical experience
Equal Employment Opportunity:
UTMB Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.
