Customer Service Associate

2 months ago


Hunt Valley, United States HMS Insurance Associates, Inc. Full time
Job DescriptionJob Description

Do you want to work in a challenging workplace where opportunity for growth is open to anyone with the talent and desire to succeed? If so, read on..........

  • Comprehensive and on-going training and development
  • Educational developmental incentives
  • Competitive starting salary
  • Comprehensive benefit package, including medical and dental
  • Company matched 401k
  • Corporate volunteer program
  • Wellness plan



HMS is looking for an individual to work as a customer service associate in our commercial lines department providing day to day service to policy holders and insurance carriers. Applicant must be customer service oriented, able to work independently, accurately and be detailed oriented.

Duties include, but not limited to:
Responding to customer requests ,loss runs, billing information, etc. Also responsible for accurate and timely processing of certificates, endorsements, and audits, as well as maintaining accurate policy details and following dead files procedures. Handling the renewal process and meeting deadlines are necessary.

Skills required:

  • Attention to detail
  • Good communication skills
  • Able to handle pressure in a fast pace unit with minimal supervision
  • Ability to organize and prioritize
  • Skilled in Microsoft applications
  • Dependable and self-motivated
  • Able to function effectively as part of a team


Previous insurance and/or customer service experience preferred. College graduate or similar experience preferred. Insurance license must be obtained within 90 days after hire.

Company DescriptionHMS, A Marsh McLennan Agency, serving clients in the Mid-Atlantic region. We are a full service agency writing Commercial Property & Casualty, Personal Insurance, Employee Benefits and well as Individual and Group Financial products. We also specialize in surety Bonding and are one of the largest surety agencies in the area. Our team of insurance professionals is dedicated to providing the industry's best service and products. Those who join HMS/MMA experience all the benefits available from a market leader in a dynamic industry including career diversity, job satisfaction, excellent training and resources.Company DescriptionHMS, A Marsh McLennan Agency, serving clients in the Mid-Atlantic region. We are a full service agency writing Commercial Property & Casualty, Personal Insurance, Employee Benefits and well as Individual and Group Financial products. We also specialize in surety Bonding and are one of the largest surety agencies in the area. Our team of insurance professionals is dedicated to providing the industry's best service and products. Those who join HMS/MMA experience all the benefits available from a market leader in a dynamic industry including career diversity, job satisfaction, excellent training and resources.

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