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Personal Injury Intake Specialist

3 months ago

Beverly Hills, United States Beverly Hills Injury Firm Full time
Job DescriptionJob Description

Intake Specialist - APPLY TODAY And join our growing firm.

Beverly Hills Plaintiffs’ personal injury law firm is currently seeking INTAKE SPECIALISTS candidates for our Intake Department. This individual will be handling client calls and qualifying them for services. Note: There is a sales aspect to this role.

Responsibilities include, but are not limited to, the following:

  • Conduct initial phone calls or in-person meetings with potential clients to gather information about their legal issues. Screen potential clients to determine if they have a valid case
  • Quickly learn and retain the requirements for potential clients for eligibility of the Firms’ services.
  • Take detailed notes and gather relevant information from clients, including facts of their case, relevant documents, etc.
  • Communicate with clients and build trust
  • Maintain accurate and up-to-date records of all intake processes
  • Ensure that all intake processes are in compliance with relevant laws, regulations, and ethics rules
  • Develop and learn specific sales skills and tactics utilized in our industry to sell our services and close leads.

Qualifications:

  • Minimum 1 year experience, 2 years preferred, but not required of intake experience or related field.
  • Excellent telephone communication skills, including the ability to articulate professional responses, strong listening skills, and de-escalation of problem calls, all while maintaining professional phone etiquette.
  • Excellent communication and negotiation skills with the ability to close leads within a timeframe determined by the firm.
  • Team-oriented with the ability to work well with others in a collaborative, professional work environment.
  • Knowledge of firm-used business applications preferred (File Vine, Lead Docket, MS Office products)
  • Bi-lingual is a plus (Spanish).

Company Culture

We cultivate an environment that combines a friendly atmosphere with strong expectations for advancement and improvement. We promote a warm and supportive environment where collaboration and teamwork are valued, and our team members treat each other with respect and professionalism. Alongside our commitment to excellence, we prioritize work-life balance and the well-being of our employees

PREMIER BENEFITS

  • Pay Rate DOE.
  • Job Type: Full-time
  • Referral Incentives.
  • Bonus structure
  • Paid Holidays.
  • 401(k)
  • Health Insurance.

Job Type: Full-time

Pay: $20.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

 

  • 401(k)
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Referral program
  • Vision insurance

 

Schedule:

 

  • 8 hour shift

 

Experience:

 

  • Microsoft Office: 1 year (Preferred)

 

Ability to Commute:

 

  • Beverly Hills, CA 90212 (Required)

 

Ability to Relocate:

 

  • Beverly Hills, CA 90212: Relocate before starting work (Required)

 

Work Location: In person

Company DescriptionBeverly Hills Injury Firm handles cases that involve complex litigation due to an injury or death caused by one’s negligence. The firm has been recognized for having expertise in personal injury law by the most prestigious legal organizations in the nation, such as Super Lawyers, and American Association for Justice.Company DescriptionBeverly Hills Injury Firm handles cases that involve complex litigation due to an injury or death caused by one’s negligence. The firm has been recognized for having expertise in personal injury law by the most prestigious legal organizations in the nation, such as Super Lawyers, and American Association for Justice.